ancient island
Hey all, Nabu casa has stopped working in the past 24 hours and I cannot figure out what is going on. Nabu casa main status page shows my instance as connected. Can access my HA fine locally. Have tried signing in and out of nabu casa account in my HA and done a full reboot and still no difference. This is the error I recieve via webpage and the HA app on my iphone is not working at all.
prisma hatch
Same for me, works very poor or not at all. Local is super fast when previously it was working almost the same.
ancient island
Hmmm unless there is some sort of outage? Nabu casa is not showing any issues though https://status.nabucasa.com/
prisma hatch
Exactly, also shows mine as connected, but iOS, macOS or browser access is not working
prisma hatch
In logs I have this
2026-01-10 13:05:22.870 ERROR (MainThread) [hass_nabucasa.remote] Connection problem to snitun server (Challenge/Response error with SniTun server (0 bytes read on a total of 32 expected bytes))
ancient island
2026-01-10 09:50:32.414 ERROR (MainThread) [hass_nabucasa.remote] Connection problem to snitun server (Challenge/Response error with SniTun server (0 bytes read on a total of 32 expected bytes))
same here
hidden hull
Must be a bigger problem, for everyone..? I just started to troubleshoot at my home and i cannot see anything thats wrong. Nothing have changed. 6 hours ago it worked but was extremly slow and now its not working at all. And Nabu Casa status page saying that everything is operational. Im not so sure about that.
prisma hatch
Totally the same scenario here
ionic geyser
Same here
ancient island
Just switched to cloudfared, free and working great.
fading plover
Hi, i am not crazy i got the same situation.
Troubleshooting for 2 hours for nothing
prisma hatch
Just switched to cloudfared, free and working great.
I have subscribed till end of November this year so I would rather used the paid service that worked flawlessly, first time I got an issue 😅
Anyway, I hope they get it back alive soon
fading plover
I Hope so
random bear
Hi, i am not crazy i got the same situation.
Same here
tawdry dragon
same here tryed everything on my network, but changed ANYTHING the past 2 weeks
so must be the Cloud Service from nabu casa
pliant scroll
so must be the Cloud Service from nabu casa
A few people are reporting issues so it is a known issue that I am sure people that are more important than me are working on the issue.
tawdry dragon
A few people are reporting issues so it is a known issue that I am sure people t...
ah nice to know, thx alot!
brisk socket
Same here — I have about six installations here in Slovakia, and four of them haven’t been working since this morning.
simple dagger
Local access works fine, but remote access is down with 'Unable to fetch auth providers' and SniTun Challenge/Response errors in the logs, just like others reporting here today.
fresh zodiac
There is an issue with an EU node that is being looked into.
harsh vessel
There is an issue with an EU node that is being looked into.
Great that it's being looked into. Shouldn't the status page be updated in that case?
fresh zodiac
Status page has been updated: https://status.nabucasa.com/