The email provider is not allowed. | Home Assistant | Page 1

wet sun Jan 8, 2026, 4:32 PM

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Impossible to create an account on nabucasa.com because of my email provider.
The provider is riseup.net
Thank you

signal meteor Jan 8, 2026, 5:05 PM

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Are you sure riseup.net meets the TOS for nabucasa?

glossy lance Jan 8, 2026, 5:20 PM

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You would need to reach out to support if it's a privacy/alias/temp email address. Nabu Casa does not require payment method for free trials, and so it needs valid emails to address trial abuse

wet sun Jan 8, 2026, 5:34 PM

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Thanks for the answer. I don't know how to be sure if riseup meets TOS..
To reach out support I have to open a ticket on the website ?

glossy lance Jan 8, 2026, 5:34 PM

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https://support.nabucasa.com/hc/en-us/requests/new

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Yes, or you could DM me here

signal meteor Jan 8, 2026, 5:35 PM

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wet sun Thanks for the answer. I don't know how to be sure if riseup meets TOS.. To reac...

Ignore what I said and go with what @glossy lance said

#The email provider is not allowed.