#Issues with home assistant voice preview edition, Voice no longer works but sounds do, also defects.

1 messages · Page 1 of 1 (latest)

charred shoal
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Hello everyone, I have had a real rough run of luck with the home assistant voice preview edition units. I had one unit die entirely and there is no way to process a warranty for it, and i have another unit that the sounds are working perfectly fine, but voice does not ever come through on it unless i upgrade home assistant, then the next time i reboot the server the vcoice no longer works again. Has anyone else had issues similar to this?

lavish nimbus
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I've had real bad luck using mine as a media player. There doesn't seem to be any rhyme or reason. Intermittently it will just refuse to play media.

dark basin
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That does not sound good

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Why can't you rma the defective units?

charred shoal
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Ameridroid doesn't have a warranty selection on their site and I can't find a warranty products selection on nabu casa's site either

charred shoal
charred shoal
dark basin
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If it's not on their site shouldn't indicate that it doesn't exist

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If they do not respond, ask the nabu support if they can look into it. Not sure they can do much but friendly asking never hurts

charred shoal
dark basin