#ZBT-2 Failed to Flash Firmware, now seeming bricked?

1 messages · Page 1 of 1 (latest)

honest compass
#

Just got a ZBT-2 today and went through the onboarding flow and chose to set it up as a thread device.

Unfortunately, seems to have failed and now I can't get any response from the device.

Logger: homeassistant.components.homeassistant_hardware.firmware_config_flow
Source: components/homeassistant_hardware/firmware_config_flow.py:203
integration: Home Assistant Hardware (documentation, issues)
First occurred: 2:15:04 PM (1 occurrence)
Last logged: 2:15:04 PM

Failed to flash firmware
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/homeassistant_hardware/firmware_config_flow.py", line 203, in _install_firmware_step
await self.firmware_install_task
File "/usr/src/homeassistant/homeassistant/components/homeassistant_hardware/firmware_config_flow.py", line 310, in _install_firmware
self._probed_firmware_info = await async_flash_silabs_firmware(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
...<9 lines>...
)
^
File "/usr/src/homeassistant/homeassistant/components/homeassistant_hardware/util.py", line 444, in async_flash_silabs_firmware
raise HomeAssistantError("Failed to probe the firmware after flashing")
homeassistant.exceptions.HomeAssistantError: Failed to probe the firmware after flashing

Happy to open it up and reflash it, just not sure how / where to find the tools.

broken prawn
honest compass
#

Connection failed
The running firmware could not be detected.

Make sure the USB port works and if you are using a USB extension cable, make sure the cable can transfer data. Unplug the Home Assistant Connect ZBT-2 and plug it back in to reset and try again.

It sees it, it starts to connect to it, then it just kinda....dies?

fleet brook
#

have you tried a different cable?

honest compass
#

I have, I actually think this might be defective hardware. Every 5 seconds-ish appears to "reboot" itself. I can watch the device disappear and reappear in dmesg

#

I have a zbt-2 for zigbee and a zwa-2 (both flawless, btw). Tried with their cables and their usb ports and still same problem so really can only believe the hardware itself is having an issue that's causing the "flapping" behavior.