G4 Doorbell Pro trigger entity not working | Home Assistant | Page 1

tropic delta Dec 18, 2025, 11:51 PM

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My chime automation for my G4 Doorbell Pro has stopped working.

Seeing the doorbell triggered notification on my phone via the Unifi app on my phone.

But for some reason the automation to chime has stopped working .

I've looked at the trigger for the automation and it seems the binary sensor entity is no longer reporting a change when someone presses the doorbell.

binary_sensor.g4_doorbell_pro_front_door_doorbell doesn't seem to be updating

Any troubleshooting would be appreciated

tropic delta Dec 20, 2025, 12:16 AM

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bump

fluid bone Dec 20, 2025, 6:56 AM

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Did you recently update home assistant?

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You have to use the event now to detect the trigger

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Best to check the Unifi protect integration documentation.

#G4 Doorbell Pro trigger entity not working