#Person tracking stopped working for just one person of my family

1 messages · Page 1 of 1 (latest)

sage halo
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Since sunday ( Dec. 14th 12:00) the tracking for my daughter stopped working even though her phone is wlan connected to the router. Nothing has changed on the HA side. I deleted her phone from her devices and binded her to a different wlan device in the system, just to check if this would make a difference. But it did not. Her status remained "unknown".
I compared her settings with mine and my wifes but couldn't find any difference.

What could be the culprit?

vague crow
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Shes is outside of the time line.

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Also check for GPS signal, update could of changes a access right/Permissions.

sage halo
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@vague crow What does it mean "being out of the time line"?

sage halo
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I found the issue. There was an error within my router tools (FritzBox Tools). After this has been solved it alle worked again.