Identifying a "provisioned" device in ZW JS | Home Assistant | Page 1

proper narwhal Nov 9, 2025, 11:12 PM

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I was just trying to add my first LR ZW device and it failed. Troubleshooting, I ran across the ZW integration's "Provisioned Devices" Tab and found two entries. One I identified as the LR device I just added, based upon the DSK. It was Active, but not Included for some reason. The OTHER entry is both Active AND Included, but I have no idea what it is. The table only shows the DSK and Security Classes, nothing about the actual device. HOW do I find out what device this entry relates to? Is there anywhere I can search for the DSK? It seems this table could use at least ONE more entry, like Device name, or even the Manufacturer would help. Any advice?

Also, what does the Active, but not Included mean?

daring cove Nov 9, 2025, 11:27 PM

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proper narwhal I was just trying to add my first LR ZW device and it failed. Troubleshooting, I...

Active means the provisioning entry is active and will cause the device to join the network when it requests it.

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Included is meant to indicate whether the corresponding device is included already

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As for the other confusion, I agree. This UX isn't ideal

proper narwhal Nov 9, 2025, 11:52 PM

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daring cove Active means the provisioning entry is active and will cause the device to join ...

I'm getting a repeating pattern of "NWI Home ID not found" errors in the ZW logs as a result of trying to add by scanning the QR code on the device, then plugging it in, which results in the Active, but not Included state. This is a Zooz Zen15 Power Plug. It is the first of these I have that is 800LR, with me trying to add it LR using my new ZWA-2 controller. Can you add a device LR without scanning the code?

sharp osprey Nov 10, 2025, 12:29 AM

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Generally you scan the QR code since it contains info about LR support. But in ZUI you can manually input the DSK and set LR mode (which may render it non-working if the device doesn't support LR).

proper narwhal Nov 10, 2025, 1:13 AM

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I did that finally and THINK I set LR if that was presented as an option. Is there a way to tell in the UI, either in HA or in ZW JS UI?

Also, I just tried to add a different ZW 800 LR product (ZSE50 Chime/Siren) and if too failed using the QR code. Same thing, showing Active but not Included. Does this work for anyone? I will try the manually entering the DSK route.

sharp osprey Nov 10, 2025, 1:14 AM

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In ZUI it shows which protocol is selected.

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I have not had any issues adding LR devices.

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I always add the QR codes in ZUI, since as you've seen the UI in HA for provisioned devices is not that great. The camera is better in HA, and so is the add flow.

proper narwhal Nov 10, 2025, 1:18 AM

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Right now I just see Z-WAve under Protocol for the device (just left of FW column), so it must not be LR. I'll try the Siren using the ZWUI. Thanks!

sharp osprey Nov 10, 2025, 1:18 AM

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If it's not included yet, you can just click on the icon, it kind of looks like a button.

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I was going to ask about the ZEN15 because the older 700-series (which I have) is not LR.

proper narwhal Nov 10, 2025, 1:20 AM

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Yeah, the new 800 series is LR. It's the only one I have. Got it a few months ago from The Smartest House.

sharp osprey Nov 10, 2025, 1:21 AM

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If you scan the QR code in HA, it will prompt you to select the protocol before enrolling. ZUI does not do that, you have to go post-scan and manually switch it. One point to HA.

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The camera works better in the HA Companion app and you don't need HTTPs. So another point for HA. ZUI let's you set a name and location (area) when you scan. A point for ZUI.

proper narwhal Nov 10, 2025, 1:26 AM

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Yeah, scanning doesn't seem to work on my iPhone in ZUI, even though HA has access to the Camera. Camera is selected, but nothing happens. Other options to import or type it in. Not sure what's going on, but based upon what you just said, it could be that I'm not using HTTPS with HA?

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Was able to use the Import image approach and it's "working". We'll see...

sharp osprey Nov 10, 2025, 1:29 AM

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Using the camera in a web browser requires HTTPS. Image and text is fine. I actually scan mine with an Android app (Binary eye) and save the QR code text in a doc, then import that.

proper narwhal Nov 10, 2025, 1:31 AM

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ZUI said "Node added to provisioning list" and spinning. I can see it on another page, but it is neither Active nor Included this time. So far, HA is working better for me. 😂

sharp osprey Nov 10, 2025, 1:32 AM

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It's in-active by default. Otherwise you couldn't switch to LR mode.

proper narwhal Nov 10, 2025, 1:33 AM

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That makes sense. I'm just waiting for ZUI to return from Inclusion mode now. Not seeing any relevant traffic in the logs (verbose).

sharp osprey Nov 10, 2025, 1:35 AM

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Not sure why it has a progress spinner. To include you'll need to toggle the protocol to LR and then activate it.

proper narwhal Nov 10, 2025, 1:37 AM

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I have a box on my phone screen titled Nodes Manager with a traveling progress bar across the top, under that it has a green check by Action, then Namd and Location, and then Inclusion. Under that is a big green check mark with "Node added to provisioning list". Been that way for 5 mins now.

sharp osprey Nov 10, 2025, 1:37 AM

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I think it's done.

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You just need to close the dialog.

proper narwhal Nov 10, 2025, 1:38 AM

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Done. Then what. Last Node is the Power Cord I added previously.

sharp osprey Nov 10, 2025, 1:39 AM

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Switch the protocol to LR mode, active it, then turn on the device.

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If the device is already included you'll need to exclude it.

proper narwhal Nov 10, 2025, 1:40 AM

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Where do I switch the protocol?

sharp osprey Nov 10, 2025, 1:41 AM

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On the provisioning entries page

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"Smart Start" tab

proper narwhal Nov 10, 2025, 1:42 AM

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In HAUI or ZUI?

sharp osprey Nov 10, 2025, 1:42 AM

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ZUI

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You don't need to do these steps when using HA.

proper narwhal Nov 10, 2025, 1:43 AM

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Oh, wait...

sharp osprey Nov 10, 2025, 1:44 AM

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HA instructions: https://www.home-assistant.io/integrations/zwave_js/#adding-a-new-device-to-the-z-wave-network

proper narwhal Nov 10, 2025, 1:44 AM

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YAY!

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Go tit. Switched the protocol to LR and activated it.

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^Got it

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Can you deactivate and change protocol, or does that require readding?

sharp osprey Nov 10, 2025, 1:45 AM

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Have to exclude

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LR node IDs are >= 256

proper narwhal Nov 10, 2025, 1:46 AM

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Ah, OK. THANKS MAN! Appreciate the help and sticking with me.

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So, HA UI provisioning table still showing Active, but not Included. Device has been plugged in. No Node ID appears in ZUI table. Is there another step to include?

sharp osprey Nov 10, 2025, 1:49 AM

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Nope, that's it. But if the device was powered on before the entry was activated, it may need to be power-cycled.

proper narwhal Nov 10, 2025, 1:49 AM

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Tried that first. Still no go.

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Are you using the ZWA-2? This may be something else. My ZUI has been running REALLY slow since I installed it. Unknown if it is related, but have restarted the pi since then. May do it again. Like click and maybe 5-10 seconds later, something happens, but only in the ZUI. HA is fine.

sharp osprey Nov 10, 2025, 1:51 AM

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I am not. Ancient Zooz ZST10 700.

proper narwhal Nov 10, 2025, 1:52 AM

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OK, thanks. You've helped a lot. I'll keep working it. I'll repeat everything after excluding and factory reset. Cheers.

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One last question. Do all devices go through "provisioning", or just certain ones? Provisioning is new to me.

sharp osprey Nov 10, 2025, 1:55 AM

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Provisioning is synonymous with Smart Start. But you can manually add provisioning entries with their DSK if SmartStart is not supported.

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They are just entries (DSKs) in a DB to configure for inclusion.

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Whenever I get new devices I scan all the QR codes and add them, before I even turn them on.

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Then you can set LR/mesh, set names and locations.

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Then when you power them on, they are included automatically. It's quite nice.

proper narwhal Nov 10, 2025, 1:59 AM

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Ah, I see, so scanning the codes just populates the table, after which you can activate, which launches the ZW inclusion mode (device must be turned on)? I've never used SmartStart before. Always set Inclusion mode and then click-click-click zwave button on device. I've been on ZStick 5+ and never had any of the non-500 series features, so never used it.

sharp osprey Nov 10, 2025, 1:59 AM

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Exactly.

proper narwhal Nov 10, 2025, 1:59 AM

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🙏🏻 👍🏻

sharp osprey Nov 10, 2025, 2:00 AM

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I think Silicon Lab's original idea was that a vendor would scan the QR codes for you before shipping to you (in something like a cloud portal), and when you received the produce you could just plugin and go.

proper narwhal Nov 10, 2025, 2:00 AM

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Wouldn't that be nice.

sharp osprey Nov 10, 2025, 2:01 AM

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Eh, only if you like cloud services. Either way, it's way easier than the classic method.

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I think if something like SmartThings or Ring, cloud managed.

daring cove Nov 10, 2025, 7:23 AM

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sharp osprey The camera works better in the HA Companion app and you don't need HTTPs. So ano...

HA does too now.

sharp osprey Nov 10, 2025, 8:22 AM

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Nice, updating the memory bank.

#Identifying a "provisioned" device in ZW JS