Home Assistant not connected after setting custom URL | Home Assistant | Page 1

lofty ocean Oct 30, 2025, 1:04 PM

#

I tried to add a custom URL via the nabu casa ui. After adjusting the dns entried, I hit test in nabu casa ui and it failed.
I reloaded the page and not HA an nabu casa ui say that my instance is not connected. Do I just need to wait till DNS is ready?

waxen elm Oct 30, 2025, 1:11 PM

#

did you check that HA is connected to the service?

lofty ocean Oct 30, 2025, 1:13 PM

#

yes, it's not

#

I'll try a restart now..

#

Ok, I disabled proxy settings in cloudflare and it seems to work now. Another restart will show.

waxen elm Oct 30, 2025, 5:54 PM

#

yes the proxy setting needs to be toggled off for both CNAME entries

#Home Assistant not connected after setting custom URL