Ive been having an issue ever since the us east 1 issue on amazon, now my devices take forever to load in alexa and sometimes dont even load. Anyone else having this issue, i have tried many different things.
#HA exposed devices in Alexa not loading
tender blaze
scarlet fossil
Without knowing the many things already tried, Have you logged out of cloud and done a reboot and login?
Also check NordPass extension is not enabled in browser, there is an issue with NP atm.
Tried different browser incognito mode/private mode from pc
?
tender blaze
I logout, i reset ha, i rebooted router and ha, i relink everything back
But why the browser? The issue is with the devices on amazon alexa, it seems is an issue with nabucasa and amazon connection
Thats how the try to load and takes long time if they even load
scarlet fossil
because the nordpass extension is causing weird behaviour atm, so for troubleshooting i want to eliminate all possibilities that can mess things up.
tender blaze
I have my smart life devices linked to home assistant via tuya then from home assistant linked to amazon alexa and in alexa they are having connectivity issues
tender blaze
because the nordpass extension is causing weird behaviour atm, so for troublesho...
How i check if i have that on?
scarlet fossil
browser settings > extensions
and pls try incognito mode also and see if things are loaded faster
tender blaze
Am not having issues in the browser bro
Is in alexa mobile app
You know how you can expose your device to alexa, thats where the issue is
scarlet fossil
ok, well then try to delete the alexa app cache, stop and restart alexa app.
ios or android
?
otherwise wait for other users to help here.
scarlet fossil
Just read from other user that alexa app showing devices is slow, took 5 minutes he said
tender blaze
ok, well then try to delete the alexa app cache, stop and restart alexa app.
Yes did all that, i even change password and re login
tender blaze
Just read from other user that alexa app showing devices is slow, took 5 minutes...
Yea
brave lodge
It could be Alexa Devices. Do you use that?
tender blaze
The addon no, the way i have them linked is with smart life and from smart life i added them to tuya in ha
brave lodge
it's an integration
tender blaze
Yes that, no i am not using it
I have them added via tuya
looking at logs in ha i see this also: ```python
)
File "/usr/local/lib/python3.13/site-packages/urllib3/connectionpool.py", line 488, in _make_request
raise new_e
File "/usr/local/lib/python3.13/site-packages/urllib3/connectionpool.py", line 464, in _make_request
self._validate_conn(conn)
~~~~~~~~~~~~~~~~~~~^^^^^^
File "/usr/local/lib/python3.13/site-packages/urllib3/connectionpool.py", line 1093, in _validate_conn
conn.connect()
~~~~~~~~~~~~^^
File "/usr/local/lib/python3.13/site-packages/urllib3/connection.py", line 753, in connect
self.sock = sock = self._new_conn()
~~~~~~~~~~~~~~^^
File "/usr/local/lib/python3.13/site-packages/urllib3/connection.py", line 205, in _new_conn
raise NameResolutionError(self.host, self, e) from e
urllib3.exceptions.NameResolutionError: <urllib3.connection.HTTPSConnection object at 0xffff662d7380>: Failed to resolve 'apigw.tuyaus.com' ([Errno -3] Try again)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/local/lib/python3.13/site-packages/requests/adapters.py", line 644, in send
resp = conn.urlopen(
method=request.method,
...<9 lines>...
chunked=chunked,
)
File "/usr/local/lib/python3.13/site-packages/urllib3/connectionpool.py", line 841, in urlopen```
scarlet fossil
Failed to resolve 'apigw.tuyaus.com' sounds like dns issue..
brave lodge
Can you download and attach the support file using the 3 dots in the upper right corner of the Home Assistant Cloud page in the HA settings?
tender blaze
Sure