#life360 integration problems?

1 messages · Page 1 of 1 (latest)

flat spade
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Hi
Yesterday due to the AWS donwtime life360 app also stopped working but returned to work after few hours
but the HA integration still does not work, showing error status on all entities.
any idea whats going with it? i can open issue on this on the repo but asking before if there is simpler solution

dusk sapphire
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have you done a full reboot already?

flat spade
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Yes

dusk sapphire
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I would do a password change in the 360 app, and reconfigure the 360 integration for new auth.

flat spade
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OK I'll try it

flat spade
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I tried to login to their Web page now , it says
We couldn't verify your security at this time and stopped there before asking for password
In HA I am using life360 with email account and password
Could it be they changed something in their auth?

dusk sapphire
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i guess that's the real issue here, if you can't login to website, ha will also not be auth.. check 360 for issues

flat spade
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The app is working fine so it's strange

dusk sapphire
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does a browser refrech / clear cache help maybe?

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or diff. browser pc

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ofcourse be sure it's not internal network related

flat spade
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I'll check different browser, no internal or internet issues anyway

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Does the integration works for you?

dusk sapphire
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do not have 🙂

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maybe even remove integration, reboot and install again?

flat spade
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My guess I would not be able to reinstall it if
I tried it now different computer different network and same error
So maybe something wrong or changed in their web site

dusk sapphire
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you'd have to check at 360 then i guess.

flat spade
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ok , found inside the life360 intgeration configuration there is "enable" switch which for some reason got turned off after the AW crash. once turned on all started to work again
thanks for all the help !