Ironically the https://status.home-assistant.io/ status page is reporting everything's ok, while clearly it's not. Seems to be an error related to the service used for user management.
#Nabu Casa is currently down
unreal hamlet
spring bolt
same here. Exact same error messages. Tried logging out from nabu casa from HA and logging back in and seeing this error ```Unexpected error: PreTokenGeneration invocation failed due to error TooManyRequestsException.
Worth noting that this is affecting both the web UI for Nabu Casa and HASS ability to connect to Home Assistant Cloud
twin elm
+1
terse mauve
Same 🙁
dusk delta
Same, was connected and did a reboot, now I can't access via nabu. Good thing I got a reverse proxy as well.
spring rose
hate the "same for me" postst but for the last 37 minutes...
glass merlin
Same, was using Google voice and nothing turned on or off LOL
unreal hamlet
looks like it's that time of the year again
AWS just took down half the internet
snow furnace
I was fiddling around with my whole system because I had an outage yesterday and I never had a problem with the nabu casa account. Then I found some mails from April about an expired credit card so I thought all the time, the problem exist on my side. They should show that there is a problem! 😫
snow furnace
https://downdetector.com/
Ok, that makes sense... Happy AWS down day
crimson snow
okay is ths also the reason why my amazon divices are all logged off in HOme Assitent?
split parrot
is this still ongoing.. ?
ocean sparrow
AWS down
crimson snow
is this still ongoing.. ?
it is
tulip seal
Ah, thanks for the info. Was a bit confused too, because site claims that everything is operational.
crimson snow
i was confused too. i came home from nightshift my alexa told me i have to relogin my home assitent skill. i logged in to alexa app and tryed and login failed. taht i checked hoem assitent it says i have to auth my amazon acocunt again i tryed and it failed too^^
tidal yoke
yea.. wasted some time too because of this.. frustrating
crimson snow
now i know now i can finaly go to bed xD
obsidian trellis
AWS outage has just hit BBC news and is being announced on BBC Breakfast
astral delta
For me the same. Login not working. Also Alexa. Trying to reconfigure Alexa integration - AWS 500 (internal server error)
cold abyss
same for me i can't log in, worst time to be on vacation 😄
ocean sparrow
man i love zigbee
drifting tapir
Hi in nabu casa not possible login and nothing new registration.
crimson snow
yeah AWS is down was also on the News in TV
even Fortnite ans Roblox are down due to tat issue and many services more
drifting tapir
And not login and my link nabucasa not function?
ocean sparrow
yes not possible right now
crimson snow
nothing is working until they fix it yes @drifting tapir not even your amazon alexa login
drifting tapir
Thanks and sorry, I'm not very good at certain things.
ocean sparrow
np
mighty hamlet
Ironically the https://status.home-assistant.io/ status page is reporting everyt...
Same exact error here, idk what happened tbh
This is my first time, so I thought for a while this was something that happened from now and then
boreal cobalt
Seems to be up again in France (alexa can control entities and login to Nabu Casa Account OK but slow)
crimson snow
germany is up again
mighty hamlet
I'm in Spain though
lofty wyvern
Belgium is up again
wary ocean
The netherlands is up
proper sky
it's OK for France
mighty hamlet
Spain is up again
safe vapor
France is up but impossible to control the remote access
mighty hamlet
France is up but impossible to control the remote access
How do you test that while being at home?
Or you are outside?
proper sky
France is up but impossible to control the remote access
reboot your home Assistant
safe vapor
reboot your home Assistant
ok i will try it
safe vapor
Or you are outside?
I'm outside
crimson snow
hm amazon oauth is working again but cant oauth my ring intercom in HA
mighty hamlet
hm amazon oauth is working again but cant oauth my ring intercom in HA
Partially up, I'm setting up some automations and I've noticed that not every alexa function works as expected
for example, the notification action works but the text command doesn't
crimson snow
@mighty hamlet Error retrieving data: CannotRetrieveData('Cannot find account owner customer ID') its for me wenn i login teh devices. i can remote my devices some how anyway
mighty hamlet
You are loging in with the ring skill or via Alexa?
ocean sparrow
reboot..
ocean sparrow
aah ok
wary ocean
https://account.nabucasa.com/ can you login here ?
crimson snow
@mighty hamlet usign Ring integration in HA
mighty hamlet
https://account.nabucasa.com/ can you login here ?
Yup
mighty hamlet
<@925227244366999603> usign Ring integration in HA
Maybe you have to wait a little bit more, if after an hour it doesn't work try reloading the integration and in the worst case setting it up again
wary ocean
Have patience
crimson snow
yeah i jsut wait i can still open my RingIntercome and my TTLock trough there own apps so its fine^^
tidal yoke
As of right now, cloud login with nabu casa works again. (at least for me)
ocean sparrow
as ring is aws server based it might be not up&running, as said, services are partially back online.
mighty hamlet
wintry bolt
Working again here
ocean sparrow
deep pulsar
EU: Offline in the morning nabu website login and home assistant dashboard. Online after 2:30 pm. Now able to login on the website but not the dashboard
ocean sparrow
it might sound a bit cliche, but have you done a reboot?
paper zodiac
Paused my Uptime monitor since it's going off like every 30 seconds. 245 messages just for today, all bounces up and down.
spare forge
EU: Offline in the morning nabu website login and home assistant dashboard. Onli...
Same problem. Restarted and rebooted but no connection. Works fine to log into the website.
brazen lily
Same problem. Restarted and rebooted but no connection. Works fine to log into t...
Same here in the UK.
Been attempting to connect my HA instance to Cloud by signing in all day. Either get “unknown error” or “unable to reach the Home Assistant Cloud”.
Account info website works fine, but obviously shows my HA as not connected.
Everything else is fine — other cloud integrations are working fine, so I don’t think it’s anything on my end.
Have restarted both my HA container and the host system several times with no change.
brazen lily
7am the next day and still no luck.
HA and AWS service statuses say everything is absolutely fine now, so I’m not sure what’s going on 🙁
scenic ivy
Id look for issues in your own network
ocean sparrow
reboot might help here
crimson snow
7am the next day and still no luck.
HA and AWS service statuses say everything ...
hm everythin is working in EU since yesterday 3pm
spare forge
Same here in the UK.
Been attempting to connect my HA instance to Cloud by sign...
I only get "Unexpected error" when I try to log into nabu casa from Home assistant. Everythings else works fine. 🙁
night trail
Already rebooted few times again today. Still not working. How badly companies get around High Availability is a disgrace 😅
brazen lily
Almost certainly something odd on my side, triggered by the outage since everything was fine beforehand. Performed many reboots and absolutely everything else is working normally.
Annoyingly I can’t see anything useful in the logs — if I was seeing name resolution errors or connection timeouts I could at least begin to diagnose.
I’ll see if I can find out what urls the HA cloud login is using then, if I need, will wireshark the communication and see what’s going on.
spare forge
Tried to create a new test account. I get "Unable to reach the Home Assistant Cloud." when trying to create a new account.
night trail
well if you can't figure it out
It is not about regular fixes, something is fucked up on nabu casa side
scenic ivy
It is not about regular fixes, something is fucked up on nabu casa side
not for me, everythign works great
if you cant fix it make a ticket
night trail
Already created one, they may have had data loss or something as the issue was with dynamoDB
Or they still have some regions screwed up
Odd thing is I didn’t get a confirmation email when I sent the ticket, do you normally get a confirmation email about those?
brazen lily
well if you can't figure it out
Ah-hah!
Thank you — the FAQ there piqued a memory about my ISP having some ipv6 wobbles recently.
I temporarily disabled ipv6 on my HA host via:
sudo sysctl -w net.ipv6.conf.all.disable_ipv6=1
sudo sysctl -w net.ipv6.conf.default.disable_ipv6=1
sudo sysctl -w net.ipv6.conf.lo.disable_ipv6=1
…and it logged in to Cloud successfully!
Right — sorry for the noise. I’m off to go reboot my ONT and nag my ISP 🙂
scenic ivy
Already created one, they may have had data loss or something as the issue was w...
or much more likely it is an issue on your end that is timed poorly. 99% of the time it's DNS
night trail
or much more likely it is an issue on your end that is timed poorly. 99% of the ...
Everything worked perfectly before the outage
scenic ivy
for the other 1% it's probably still DNS
scenic ivy
Everything worked perfectly before the outage
yes like you see above the outage caused some things to reset
scenic ivy
Everything worked perfectly before the outage
btw if it does turn out to be something at NC end then maybe post the repsonse here so others know too
spare forge
Seeams to be a certification mismatch. Instead of cognito-idp.us-east-1.amazonaws.com cfraresearch.com is returned. What could be the culprit?
spare forge
resetting the cloud data from the Home assistant cloud page and a restart solved the issue for me.
scenic ivy
dire pumice
Im able to login into nabucasa account but not into the cloud access to home assistant ? anyone else with the same issues ? I'm trying to understand if its related to the aws issue or not'
ocean sparrow
have you already rebooted haos?
dire pumice
yes, still getting the "Invalid username or password" ..weird