#Enabling Home Assistant Cloud taking a long time

1 messages · Page 1 of 1 (latest)

winged fjord
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Hi there. I upgraded to a paid subscription yesterday (my trial lapsed). Even though I subscribed yesterday, I'm still getting the message "Remote access is being prepared. We will notify you when it's ready." Is there anything I need to do to bump this along?

meager atlas
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Hi, can you access to the Nabu Casa web?

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And a full restart maybe can help 🙂

spring quiver
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Yes, first thing to try is a reboot of the system (not a restart of HA) or signing out and back in again on the Home Assistant Cloud page in HA.

winged fjord
# meager atlas Hi, can you access to the Nabu Casa web?

Yes, I can get into Nabu Casa web to manage my account. Under remote access it says "Your instance is not connected to Home Assistant Cloud."

I'll try a reboot of the system and let you and @spring quiver know what happens. Thanks for your help!

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YES!!!! It just took a restart of the Pi to get me connected up. Remote access shows as connected in the app and on the server, so I think I'm good to go!