#Migrated to a new server & internet provider (so new router) - Matter (wifi or thread) issues

1 messages · Page 1 of 1 (latest)

idle sinew
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My matter/thread devices no longer are usable, and when factory resetting and re-pairing, get stuck on "setting up". Anyone been through this?

acoustic cairn
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Hello @idle sinew,
If you change the router settings to match the old router, chances are
that nothing will know the router changed.

idle sinew
acoustic cairn
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Matching the IP address of the subnet would have hanbdled most of the prioblems.

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Then it's a matter of services and rules that may be missing, but they tend to stay generic on the client end with ISP firewalls.

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Of course Ubiquity has their own idea about things. They can be more annoying that ISP's. That's a different problem.

idle sinew
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Got it. I will see what I can make happen on that side. Would that be impacting adding Matter/Thread devices even after a factory reset?