#Home assistant cloud account failed during setup of the voice assistant preview edition

1 messages · Page 1 of 1 (latest)

ivory plover
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Hello, i got a new voice assistant preview edition and followed the guide the add the device via the bluetooth ble fromi here https://support.nabucasa.com/hc/en-us/articles/25918770371229-Getting-started-with-Home-Assistant-Preview-Edition
During the setup i have set a new account for assistant cloud from home casa, however after the email validation it have failed.
Right now the situation if the following

1: Account home casa account exist but nop home assistant account is connected.
2: Assisant cloud account is stuck on loading screen
3: The wizard to reconfigure voice assistant ins esphome is giving the the white page on 'Next' screen

Is there any way to initiate a coimplete reconfiguration of the cloud options on home assistant or its cooked ?
Thank you

obtuse arrow
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These are two separate things.

You cannot link your Home Assistant instance to the Cloud service until you can reach the Home Assitant Cloud page in HA. Were you ever able to do that?

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I would start with a reboot of the system (not a restart of HA) then try reaching Settings > Home Assistant Cloud again in HA

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The reboot choice in found in the advanced options of the HA restart menu

ivory plover
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Hello, after waiting for couple of hours looks like it just connected by itself, right now its stuck on configuration page on "Next", aftger poking around i have realized that:
1: I am not able to proceed as there is an error in console "Subscription not found"
2: There is a status on homeassistant cloud "Not connected"

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Do i have to wait for more that my trial activates our do something else ?

obtuse arrow
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HA needs to be connected to the Cloud. Start with a reboot of the system as described, confirm that HA is connected, then move on to the Voice PE