#Remote activation question

1 messages · Page 1 of 1 (latest)

north minnow
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I have a second HA I support and it has its own Nabu Casa Account. That subscription will expire shortly. I do have "Allow External activation of remote access" enabled. If I pay for the subscription after it expires, will I be able to reactivate it remotely?

limpid sable
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If you are not local to the instance, it would be better to subscribe before the trial expires.

north minnow
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That woud be the hope. trying to plan for contingencies

limpid sable
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As of the August release, HA will try to reconnect to Nabu Casa in an hour and repeat that at intervals, and hopefully at some point it succeeds and recognizes the change from "no subscription" to "active subscription".

But that assumes there are no other issues.

So to avoid that gap, it is best to have the service continue without having a break between trial and active subscription.

Ultimately any connection issues should always be investigated on the HA side as a first step, because that connection cannot be recreated from support or outside.