#Solved - New phone not appearing on map

1 messages · Page 1 of 1 (latest)

trim jasper
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Hi

I picked up a new android phone and installed the companion app from the Aurora store.

It seems fine and I can see the new phone is added as a device, but it doesn't show up on the map at all.

My iPhone and iPad are displayed on the map, but not the new one.

I can't remember if I had to for something to make the apple devices visible on the map - it was a while ago!

Is there anything I need to configure?

Many thanks,

Simon

weak leaf
umbral spindle
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Is Aurora installing the minimal version? If so there is no location tracking supported there yet

trim jasper
trim jasper
trim jasper
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my next challenge is to work out why I can't get my automation to send to this phone when they go to my iphone ok!

umbral spindle
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You should have a similar action with the device name

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Did you make sure to grant all the permissions when you logged into the app?

trim jasper
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Yes I duplicated an existing automation and just changed the 'device to notify', pretty sure I granted all permissions.

umbral spindle
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Any errors in the logs

trim jasper
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Not sure, I'll have another try this evening after work

trim jasper
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I may have issues with notifications on this phone so will make sure that is resolved first!