It is not possible to reset the settings to factory settings. | Home Assistant | Page 1

dense cradle Sep 3, 2025, 3:39 AM

#

Hello, I bought used ha green, and when you turn on, an authorization window appears. I wrote down a 4GB card on a micro sd recovery image, used windows 10, a https://www.balena.io/etcher/ program, and a green-installer-20240410.img.xz image according to the instructions.
I turn off the green, insert the card, turn it on, it flashes yellow 8 times and then stops, it is impossible to connect to it. I also tried another 128GB card, the same thing. If you run without a card, you quickly flash yellow, then rhythmically and again there is an authorization screen where you need to enter a login and password. How else can you reset the settings to factory settings? If I turn on the device while holding the on button, the yellow light bulb does not turn on constantly, this method also does not work. The salesman ignores me.

balenaEtcher - Flash OS images to SD cards & USB drives

A cross-platform tool to flash OS images onto SD cards and USB drives safely and easily. Free and open source for makers around the world.

dark badger Sep 3, 2025, 3:56 AM

#

have you unpacked the .xz file to .img file first before flashing?

#

show picture of login screen.

dense cradle Sep 3, 2025, 4:37 AM

#

dark badger have you unpacked the .xz file to .img file first before flashing?

I didn't unpack, I immediately put a file from the githab in the balena program.

dark badger Sep 3, 2025, 4:38 AM

#

Unpack first

#

sometimes .xz dont work

#

and run Balena with admin rights

#

you can try Rufus to flash to sd. Google for info and download

#

and format sd card first

dense cradle Sep 3, 2025, 4:50 AM

#

dark badger Sep 3, 2025, 4:53 AM

#

from pc, can you ping from CMD the following? > ping github.com < and see if you receive a reply.

#

picture show me two things: 1 - there still is some previous data on sd. Format first.. 2 - system cant resolve github.com, wich will be likely a DNS issue... check internal network> ping from pc to github.com

dense cradle Sep 3, 2025, 4:59 AM

#

It's ok

dark badger Sep 3, 2025, 5:03 AM

#

ok, no dns issue. have you tried the rest as mentioned above?

#

also how long did you press the button during boot for reset? should be 12 seconds for cold shutdown

dense cradle Sep 3, 2025, 5:15 AM

#

Without micro sd, it loads like this. He kept the power button even longer than 12 seconds, then pulled out the power cable.

dark badger Sep 3, 2025, 5:16 AM

#

ok type login and press enter

📎 message.txt

dense cradle Sep 3, 2025, 5:16 AM

#

dark badger Sep 3, 2025, 5:17 AM

#

then type ha network info

#

check the name of your network adapter

dense cradle Sep 3, 2025, 5:19 AM

#

dark badger Sep 3, 2025, 5:19 AM

#

then type ha network update [interface_name] --ipv4-method auto replacing [interface_name] with name of your adapter

dense cradle Sep 3, 2025, 5:22 AM

#

Name is Hassio?

#

dark badger Sep 3, 2025, 5:25 AM

#

autotune your screen... 😉

dense cradle Sep 3, 2025, 5:29 AM

#

dark badger Sep 3, 2025, 5:30 AM

#

now replace eth with end0

#

ha network update end0 --ipv4-method auto

#

try this too: https://support.nabucasa.com/hc/en-us/articles/25161225495837-Resetting-the-device

Nabu Casa

Resetting the device

Perform this procedure if you have Home Assistant 13.1 or later and you want to do a factory reset. If you have a new device, you likely have an older version of Home Assistant Operating System (ol...

dense cradle Sep 3, 2025, 5:48 AM

#

Thanks, i'll try it later , need go to work

#It is not possible to reset the settings to factory settings.