unable to access dashboard. Went to onboarding mode | Home Assistant | Page 1

paper whale Aug 25, 2025, 8:26 AM

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Hi, I have restarted by docker server and was not able to access the dashboard and was prompted to onboard again. Thinking that im able to restore it, i did the onboarding again. did not have the option to restore from backup when onboarding. i think the backend still works as my zigbee buttons still work. Logs still show the docker is still working. Now since i onboarded it again i'm unable to access my dashboard. any help is apricated. thanks!

twilit blade Aug 25, 2025, 8:28 AM

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1 Have you done a full reboot of host? 2 check internal network for possible issues... DNS/DHCP/NTP

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3 check logs for errors

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4 clear browser cache

visual nebula Aug 25, 2025, 8:33 AM

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So you run HA Docker? And for Zigbee you use ZHA, not Z2M?
Wasn't the first restart of the container ever, was it?

paper whale Aug 25, 2025, 9:54 AM

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let me try to reboot the docker serve. and yes i use z2m.. i usually restart the server like once a month but this time I had an issue

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tried rebooting still the same. logs on portainer show it's running..

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but when i access the gui it shows me the newly onboarded instance

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btw i had a backup ready. how can i have this restored?

visual nebula Aug 25, 2025, 10:10 AM

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if you use Z2M that's a separate container.
But you really run HA Docker, not HA OS? And you have a volume mapped to that container?

paper whale Aug 25, 2025, 10:10 AM

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yes that's right

visual nebula Aug 25, 2025, 10:11 AM

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ninja edit :p

paper whale Aug 25, 2025, 10:11 AM

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yes i have a volume

visual nebula Aug 25, 2025, 10:11 AM

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But no HA OS, correct?

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(sorry, bit unclear because of my ninja edit )

paper whale Aug 25, 2025, 10:13 AM

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yes it's a container

visual nebula Aug 25, 2025, 10:13 AM

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do you sill see usefull data in that mapped volume?

paper whale Aug 25, 2025, 10:14 AM

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yes it's intact

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seems to be running fine

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automation still runs

visual nebula Aug 25, 2025, 10:14 AM

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all fine now?

paper whale Aug 25, 2025, 10:15 AM

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no cant access the dashboard

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it goes to the newly configure intance

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so this is how it happen. i rebooted the whole docker server since it's really prompting me to initialize home assistant. i didnt see any option to restore from back up

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so what i did next is to do the on boarding hoping i can see the backup and restore it.

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but im not able to

visual nebula Aug 25, 2025, 10:46 AM

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yeah, if you did the onboarding then all the data in the volume shall be fresh aka not correct (just open automatiosn.yaml or something to see if it's empty)

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you can restore the a backup. Settings => System => Backup => Show all backup => 3-dots => Upload backup. After which you can select it as backup te restore

paper whale Aug 25, 2025, 10:58 AM

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all the yaml looks ok not over writen or something

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when i go to backup option i dont see my backups

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here is the compose config

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homeassistant:
container_name: homeassistant
image: "ghcr.io/home-assistant/home-assistant:stable"
volumes:
- /opt/homeassistant/config:/config
- /etc/localtime:/etc/localtime:ro
- /run/dbus:/run/dbus:ro
restart: unless-stopped
privileged: true
network_mode: host

crude basinBOT Aug 25, 2025, 12:41 PM

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To format your text as code, enter three backticks on the first line, press Enter for a new line, paste your code, press Enter again for another new line, and lastly three more backticks.
```yaml
example: here
```
Don't forget you can edit your post rather than repeatedly posting the same thing.

visual nebula Aug 25, 2025, 12:41 PM

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If the automations.yaml looks fine if you open it from /opt/homeassistant/config but in HA the list of automations is empty I would say the config volume is somehow not mounted correctly...

paper whale Aug 25, 2025, 12:56 PM

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i think it's mounted correctly.. when I attach to the container and VI to any yaml file it's the same

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visual nebula Aug 25, 2025, 12:58 PM

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aVery weird. You could try restoring a backup. But as HA is not seeing that as well I still think the problem is somewhere else. But you can upload a backup to restore

paper whale Aug 25, 2025, 1:11 PM

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yes i have backups.. local and on my NAS.. i just dont have the option to upload which is very weird..

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and i know HA is running zigbee button still turn on my lights.. i see logs that it's running.. i just cant access the dashboard..

visual nebula Aug 25, 2025, 1:13 PM

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are you now somehow run two containers with HA?

paper whale Aug 25, 2025, 1:15 PM

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no only one.. i checked docker ps

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it's only 1

paper whale Aug 25, 2025, 3:04 PM

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so i started experimenting i stopped the container.. but HA is still working

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how to i check if i have a core install on my linux OS?

twilit blade Aug 25, 2025, 3:12 PM

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Check router to see dhcp leases, if ha is getting lease, then you know ip

paper whale Aug 25, 2025, 3:19 PM

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ok it's a user error.. there was a core install on the actual OS..

twilit blade Aug 25, 2025, 3:20 PM

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so problem solved?

paper whale Aug 25, 2025, 3:21 PM

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yeah.. notice it when i tried to check where the backup goes

twilit blade Aug 25, 2025, 3:21 PM

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Okido

paper whale Aug 25, 2025, 3:22 PM

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sorry if of topic.. but is there like an application that can display notification on a linux device?

twilit blade Aug 25, 2025, 3:26 PM

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my friend Gemini AI says yes, with a few things to install. You could run companion app and get notifications. Do a google search for using companion app on linux device

#unable to access dashboard. Went to onboarding mode