#Person status changes to away randomly without person leaving home.

1 messages · Page 1 of 1 (latest)

lofty leaf
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I have two android phones linked with my HA instance for two different users. One of the user (person) status changes to away randomly without that user leaving home and then changes to home after 4 to 5 minutes. The other user never have this issue.

ancient zinc
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Double check devices linked to that person in Home Assistant. In the past I had one iPad that was causing me similar issues

lofty leaf
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There is only one device linked to that person and it is the same device that is causing this issue. There is no other device linked to that user. I have checked in the 'People' tab of HA

ancient zinc
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Do you live in an apartment?

lofty leaf
agile marlin
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maybe check if the companion app is allowed to run in the background and that it has access to position data all the time, not just when opened?

lofty leaf
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I have allowed most of the things for HA

lofty leaf
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This issue appears for a second and the location gets out of the zone and then gets back in the zone. The away status takes about 5 mins to change to home after this issue.

agile marlin
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and the settings there are the same for both users?

lofty leaf
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Yes same settings for both. Actually two days ago for the first time it happened to the first user as well. That was me. My aircon turned off that was supposed to turn off whenever I leave the house. As soon as it happened to me I quickly opened the map and my device was showing in the zone. Yet my status was showing away which make me believe that my device somehow for a second sent HA out of zone location randomly.