Home Assistant Cloud Unable to create a Certificate | Home Assistant | Page 1

ionic sun Jul 7, 2025, 2:02 PM

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I haven't updated to 2025.7 yet, but after a standard restart today I got this persistent notification which will not go away. Checking the logs, I see no reference to this error.

When I connect to my system through nabucasa, I get a "this site can't be reached as URL unexpectedly close the connection".

Anyone know how to resolve this?

cerulean frigate Jul 7, 2025, 3:13 PM

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Hopefully in the next release this should be happening less. But for now use the 3 dots in the upper right corner of the Home Assistant Cloud page and then choose "Reset cloud data"

This will clear the existing certificate and reset the cloud integration. Then restart HA and sign in again on that page when startup is complete. HA will then request and download new certificate files, which can take a minute or two.

See if that gets it created.

ionic sun Jul 7, 2025, 3:48 PM

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cerulean frigate Hopefully in the next release this should be happening less. But for now use th...

Just saw your email and this message, thanks for the response. I did the "reset cloud data" but unfortunately, I'm still getting the same error.

cerulean frigate Jul 7, 2025, 4:12 PM

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Ok I've replied with commands to try and will leave them here too
In the SSH Web terminal:

ha su repair
ha core rebuild
ha host reboot

ionic sun Jul 7, 2025, 4:19 PM

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cerulean frigate Ok I've replied with commands to try and will leave them here too In the SSH Web...

Thank you, just tried them. They worked in resolving the persistent notification, however, I still cannot access nabu casa from the URL provided in the home assistant cloud menu.

cerulean frigate Jul 7, 2025, 4:38 PM

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persistent notifications?

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Ah, sorry. Was confused. Yes those notifications are what we want to see change. What are you seeing on the Home Assistant Cloud page in HA settings?

ionic sun Jul 7, 2025, 4:42 PM

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right, those notifications saying it doesn't have a certificate have disappeared after those commands, however, the issue of being able to use the nabu casa link is still happening.

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ionic sun Jul 7, 2025, 4:43 PM

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cerulean frigate Ah, sorry. Was confused. Yes those notifications are what we want to see change....

seems kind of normal looking to me at this point

cerulean frigate Jul 7, 2025, 4:50 PM

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ah remote control is not toggled on

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but yes, otherwise looks good

ionic sun Jul 7, 2025, 4:53 PM

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well now I have egg on my face

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Thanks for pointing out that very obvious issue

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lol

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Appreciate your help!

cerulean frigate Jul 7, 2025, 5:00 PM

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I point this out too often so I don't think it's obvious enough. 😅

#Home Assistant Cloud Unable to create a Certificate