Factory reset upon every power cycle

[pulsar ocean]

Hey All, I purchased the voice assistant preview months ago. I have been able to get it setup and working just fine. Followed this documentation - https://support.nabucasa.com/hc/en-us/articles/25918770371229-Getting-started-with-Home-Assistant-Preview-Edition

My only issue with it is that every time I unplug it from power it seems to factory reset itself and I need to set it up from scratch again.

Has anyone else seen this, is this for some strange reason by design?

Thanks to anyone for any assistance on this.

[long mirage]

oh that's super strange its not supposed to do that, i would suggest plugging it into PC and doing a full reinstall of firmware using bootloader mode using this tool this may help if there is some corruption somewhere.

it could be a hardware fault causing it to not save its config. either way starting with a fresh firmware is probably the place to start

[pulsar ocean]

Super, thank you for these, I will try these and can report back.

[pulsar ocean]

While neither of these resolved the issue, they shed light on what is actually happening. When plugged in I was able to watch the logs and every 20 seconds or so it was saying something along the lines of "Unable to connect to wifi".

My wireless IoT network has the SSID hidden. I ended up having to re-enable broadcasting that SSID for a few minutes and voice assistant was then able to connect. I disabled broadcasting that SSID again after it connected and it's still working.

As a workaround for now, whenever I need to reconnect voice assistant I will just have to enable / disable the broadcast of that SSID.

Problem solved, thanks again for the assistance!

[long mirage]

oh that's super annoying but at least you got to the bottom of it