#Notifications randomly stop working

1 messages · Page 1 of 1 (latest)

wind crescent
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My android notifications randomly stop working, companion app works fine when notifications don't work. What could be the problem or how can I diagnose it?

Don't know if this is related but some months ago my notifications would keep alerting me until I stopped them, now they only alert me once. The problems might have started since then but I am not sure.

timid marsh
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what do you mean stop working? are you getting an eror sendng them? is the app recieving them and not posting them?

wind crescent
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no error, they just do not work, i have no clue if the app receives them or how to even check that, however i do know the app works fine.

timid marsh
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check HA core, any errors there when you send?

wind crescent
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no errors in the home asssitant core logs after sending notification (and notification did not reach phone)

timid marsh
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ok now hceck the app....Settings > companion app > notification history.....do you see them there?

wind crescent
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or at least phone did not show a notification, to be accurate

timid marsh
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thats what the history can confirm

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if you see them there, then go back one screen and edit the notification channels, you probably turned it off

wind crescent
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yep i see, this will already help me at least fogure out what is going on, i restarted the app and they work now, but this does not always work

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no they are not turned off, they literally work sometimes and sometimes not

timid marsh
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can you share an example of the yaml you send?

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also what device is this?

wind crescent
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pixel 6

action: notify.mobile_app_pixel_6
metadata: {}
data:
message: message
data:
ttl: 0
priority: high
channel: alarm_stream

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it's very weird since sometimes i don't get notifications, and then i open the companion app which works fine

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and i THINK this whole mess started when the notifications stopped being persistant, if that is the right term, they used to just keep ringing until i stopped them on the phone.

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before that it worked flawlessly for months

timid marsh
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oh yea that broke sometme ago thanks to google

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you wont hear a ping but the notification should still show up

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make sure the app has background access as that can interfere with showng the notification too

wind crescent
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i can still hear it, but only once, which is not the end of the world, i did find one setting that might be related, i'll have to wait and see if they stop working again