Invalid redirect url | Home Assistant | Page 1

distant horizon Mar 7, 2025, 12:23 PM

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Always seeing this when away. All settings seem adequate in the App and I can reach the NC Cloud address in a webbrower

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This is not a onetime fluke but happening consistently

flint oracle Mar 7, 2025, 12:27 PM

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When are you seeing this? What are you doing when it happens?

distant horizon Mar 7, 2025, 1:39 PM

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simply being away from home, off the network

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like now 😉 I can browse the NC address correctly in any browser, just not open the app

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settings seem fine

distant horizon Mar 7, 2025, 2:58 PM

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(deleted a few unrelated posts regarding a power outage for thread sanity)

distant horizon Mar 13, 2025, 10:02 AM

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maybe its not app related but something odd in the network settings. check this example address that is shown when the cloud connection is off.

Schermafbeelding_2025-03-13_om_11.01.43.png

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of course this is not a true address, but maybe the system does not update that address correctly when the cloud is actually turned on? The address is shown correctly on the Cloud settings page

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Schermafbeelding_2025-03-13_om_11.04.22.png

distant horizon Mar 27, 2025, 7:49 AM

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this is still going on btw..

delicate yoke Mar 28, 2025, 1:04 AM

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is this a local only issue?

distant horizon Mar 28, 2025, 8:07 AM

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what do you mean? it happens when disconnected from wifi and cloud connection is 'on'.

delicate yoke Mar 28, 2025, 8:29 AM

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sorry, that wasnt exactly clear which is why i asked 😅

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if its a nabu casa problem id post it #1284966439702499400 see if you get better answers

distant horizon Mar 28, 2025, 9:36 AM

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well, I dont think so. I can login to the NC account url at that time, just like I said in the opening post. It's only the app that is troublesome

wispy thicket Mar 28, 2025, 1:40 PM

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@distant horizon Let's see if I can help, let me double check some information:

Can you currently on your browser access:

Local URL
HA Cloud URL
?
(Sorry to be repetitive, just setting a start point)

Any of those present any SSL warnings?

In the App, is the local/internal URL always working fine and the Home Assistant cloud never working?

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Also please after reproducing the issue, export your companion app logs and submit here: https://forms.gle/Uoqz127Phx4mMTpS6

Google Docs

Submit logs to iOS Engineer

distant horizon Mar 28, 2025, 2:23 PM

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thanks!

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ok, so NC connection is on now (it toggles based on presence). I can open local and NC url in a regular browser on dektop and Phone. I can not open the app, it presents the posted screen,

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I'll submit the logs but the google doc wont save anything....

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~~can I share via Dropbox?~~ believe I managed... I really dislike the GD interface...

wispy thicket Mar 30, 2025, 9:29 PM

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I was able to reproduce in a browser, I got the exact same screen as yours, but then I moved to 5G and retried and it succeeded, then reconnected to wifi and wasn’t able to reproduce anymore

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In the app I wasn’t able to reproduce either

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I have a hunch that this may be a HA Cloud bug, have you reach out to HA cloud support already?

distant horizon Mar 31, 2025, 7:28 AM

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Glad you could reproduce, at least a once.... and no I havent contacted HA CLoud support, because it only happens in the Companion App, and cloud connection itself is working as it should (well, in a regular browser, also on the phone btw).

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could you make anything from the logs? anything that stands out

wispy thicket Mar 31, 2025, 9:16 AM

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I'll check in a bit, I just requested access to the link you attached

distant horizon Mar 31, 2025, 9:18 AM

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granted 😉

wispy thicket Mar 31, 2025, 9:21 AM

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I doubt there will be something useful there though, since I was able to reproduce on a browser it must be on the cloud/frontend side, can you just in companion app settings under your server name if the websocket says connected while you see the invalid url error?

So basically:

Reproduce the issue
Open companion App settings
Tap your server name
Check if websocket is connected

distant horizon Mar 31, 2025, 6:28 PM

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Yes I remember that it said it is connected

wispy thicket Mar 31, 2025, 6:49 PM

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Ok then the logs won’t be helpful because all your credentials are fine, it’s something cached in the webview itself (like what happened to me in the browser).

Let’s try something:
companion app settings >> debugging >> clear frontend cache

Then you delete your server, delete the app, reboot your device and reinstall.
Sorry for these lot of steps but sometimes the network caching is a bit weird to get rid of

distant horizon Apr 1, 2025, 3:33 PM

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Ive reopened now and it works !

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Fingers crossed this sticks ( and believe me, I had done all, except reinstalling)

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I did update the app a few times while experiencing the issue, which apparently is not the same. On todays update version and all good so far

wispy thicket Apr 1, 2025, 3:44 PM

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That’s very weird indeed, let me know if it reappears.

distant horizon Apr 4, 2025, 8:39 AM

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It’s back…

#Invalid redirect url