https://discord.com/channels/330944238910963714/1284987384525754399
... if this is the first time you are posting an issue with your Home Assistant Cloud email account, subscription, or its related features.
The Home Assistant Cloud service from Nabu Casa is a subscription used to remotely access your Home Assistant instance, easily connect to external voice assistants, and provides cloud backup.
For help with backup options not related to Home Assistant Cloud, head to https://discord.com/channels/330944238910963714/1284966582375813201; for help with #1284966915055288530 that are not reliant on Google Assistant or Amazon Alexa, be sure to head to that channel for assistance.