notify.mobile_app has stopped working

[quiet pike]

HI Guys

I have had notify.mobile_app working for years but it has recently stopped working and no longer shows!

I have spent hours reading and following the every bit of advice from following links

https://www.home-assistant.io/integrations/mobile_app

https://companion.home-assistant.io/docs/getting_started/

I have tried renewing and refreshing i have mobile app in HA which shows all my IOS devices and reports correct information

My companion settings are correct and have not changed.
But I have double checked that they are correct.
I have reset the Push ID all notifications are set correct

I have re added server and mobile app but nothing works!

Core
2025.2.1
Supervisor
2025.02.0
Operating System
14.2
Frontend
20250205.0

Companion

Release date 30 Jan 2025
2025.2 2025.1117

Please help

[raven umbra]

I just went through that after android 15 update. I actually posted just last night that allowing app to always run in background fixed mine.

[quiet pike]

Yes mine is already allowed

[raven umbra]

oh shoot. I don't know anything about macintosh. Sorry, my issue was with android.

[quiet pike]

It IOS 🤣

[wicked barn]

Maybe you are not using the correct device when sending the push, can you check mobile_app integration to see if you have duplicates there? You can delete all and as soon as you force close the iOS app and open again it will recreate the entries

[quiet pike]

cheers i have no duplicates as mentioned i removed them all and it picked up same device i can see them in mt opnsesne router with correctmac and ip address which are fixed

[wicked barn]

@quiet pike If there are no duplicates you can still delete your iPhone entry under mobile_app integration, then force close your HA iOS App and open it again (it will recreate the entry)

Please also check notification permission (make sure it's set to "delivery immediately")

I am not feeling very well today so If I delay to reply, thats why

[quiet pike]

No worries hope you get well soon
i have done all that 😦 speak when you get better

[wicked barn]

Do you have Apple intelligence enabled? Do you have any focus that could be preventing the delivery?

Also I see you have a group for iOS devices, are you sure the Ids there are correct?