#Error in Home Assistant

1 messages · Page 1 of 1 (latest)

nocturne osprey
#

Does anybody know how to get rid of this error which keeps crashing Home Assistant?

plucky junco
#

Before moving forward, can you try rebooting your iPhone? I know it sounds unecessary but it has helped other users recently

nocturne osprey
#

Thanks for your help. Unfortunately rebooting my iPhone did not resolve the problem.

#

I also get this error too! To sort the problem I shutdown the Home Assistant Green device with the button on its rear and afterwards turn it on again with the button.

plucky junco
#

How did you configure your green in the app? Are you using static IP?

#

Export your companion app logs and send me via DM

digital comet
#

Hi,i have the same problem,did u found a salution?

plucky junco
#

@digital comet my message above applies to you as well then

plucky junco
#

@digital comet please do not share your logs publicly since it contains personal information

#

I received it via DM so you can delete it here

plucky junco
#

@digital comet I checked your logs and I see:

2025-02-09 15:45:32.800 [Info] [main] [OnboardingAuth.swift:75] perform(checkPoint:checks:) > OnboardingAuthStepConnectivity: rejected(HomeAssistant.OnboardingAuthError(kind: HomeAssistant.OnboardingAuthError.ErrorKind.other(Error Domain=NSURLErrorDomain Code=-1009 "The internet connection appears to be offline." UserInfo={_kCFStreamErrorCodeKey=50, NSUnderlyingError=0x300c8c090 {Error Domain=kCFErrorDomainCFNetwork Code=-1009 "(null)" UserInfo={_NSURLErrorNWPathKey=unsatisfied (Local network prohibited), interface: en0[802.11], ipv4, uses wifi, _kCFStreamErrorCodeKey=50, _kCFStreamErrorDomainKey=1}}, _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask <D689B23A-F259-480F-B008-33D39FF627F1>.<1>, _NSURLErrorRelatedURLSessionTaskErrorKey=(

Are you sure you have local network permission to the app? If its your first time using the app, delete it, reboot your iPhone and install it again

#

@nocturne osprey I sent your instructions via DM on how to get the logs

#

I am not feeling very well today, so if I delay to reply thats the reason

digital comet
#

I have it on

#

I can use it on safari but not in the app

#

I ve tried rebooting ,uninstalling and resetting the local privacy settings

#

Nothing works