#Netgear Integration Downlink says Unknown. Uplink and other entities are receiving fine.

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pearl briar
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Hi,
It's a new setup and things are going pretty well. I have a some experience id meddling with hosted services and programming but I am new to doing IoT setups.
I have intergrated Netgear and it appears fine everywhere apart from Downlink Bandwidth. It says Unknown and doesn't get a reading but the Uplink and other entities are fine.
Any advice would be greatly appreciated.