Sonoff Zigbee dongle & QNAP NAS | Home Assistant | Page 1

dawn blaze Feb 3, 2025, 8:15 PM

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I have a QNAP TS-464 running home assistant inside a docker container. I recently got the "
SONOFF ZB Dongle-E Zigbee 3.0 USB Dongle Plus" in the mail and for some reason I can not get it work.

I started off with the issue that the device did not show up in /dev/tty or /dev/serial. But it did show in lsusb.
After reading forum post after forum post and making some changes to my docker config, I found the problem is with my host machine.

By popular recommendation I installed the "USB Serial Drivers" onto my NAS. Now my lsusb command hangs and I am not sure if the device is even recognised anymore.

I feel like I have read every post and documentation page that somehow related to this, but I cant seem to get the USB dongle to be detected and have it show up in /dev/serial or /dev/tty.

I know this is not a question about HA, but I am hoping someone here has had similar experiences with the hardware and might be able to lead me in the right direction.

shrewd bridge Feb 3, 2025, 8:49 PM

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try this: dmesg|grep tty|tail -1

dawn blaze Feb 3, 2025, 8:54 PM

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I have now removed the "USB Serial Drivers" package

dawn blaze Feb 3, 2025, 8:54 PM

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shrewd bridge try this: ```dmesg|grep tty|tail -1```

this is the output:

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This is the lsusb output: (which is working again since i remvoed the serial drivers package)

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 10c4:ea60 Cygnal Integrated Products, Inc. CP210x Composite Device
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

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dmesg | grep usb gives me this output after rebooting and plugging inthe dongle:

shrewd bridge Feb 3, 2025, 8:58 PM

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what qnap firmware are you on

dawn blaze Feb 3, 2025, 9:04 PM

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QTS 5.2.3.3006

shrewd bridge Feb 3, 2025, 9:06 PM

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What i did is: 1 - install "USB Serial Drivers" package from myqnap.org 2 - load the driver: insmod /usr/local/modules/cp210x.ko 3 - then it should be found on /dev/ttyUSB0

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If i use this command: dmesg|grep tty|tail -1 i get this usb 1-4: cp210x converter now attached to ttyUSB0

dawn blaze Feb 3, 2025, 9:11 PM

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hmmmm okay I can try installing the package again.
Does your lsusb command hang also ?

shrewd bridge Feb 3, 2025, 9:13 PM

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no, lsusb works just fine. Be sure to restart your nas after installing the package.

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Thats all i know, hope you get it going......

dawn blaze Feb 3, 2025, 9:14 PM

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So I fugured I would try to insert the module without installing the package, as it loads in a lot of modules that I dont need.

I now have a ttyUSB0 ! YAY !

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I fully expect the module to not load in after a restart, So I might need to add it as a stratup script, or install the serial drivers package again.

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Thank you very much! I can now get that thing moving inside of HA!

shrewd bridge Feb 3, 2025, 9:16 PM

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Otherwise try the qnap-forum.....

#Sonoff Zigbee dongle & QNAP NAS