#Android phone & companion app - no notify?

1 messages · Page 1 of 1 (latest)

winter dune
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I installed the companion app on my wife's Samsung Galaxy phone. I created her user. She can log in and see the dashboards I authorized for her.
I then restarted HA.
There is a new person (her) that was created that I can see in States, however, there is no Notify Service for her phone. I've checked everything on her app, but no love. I can send notifications to my iPhone all day long.

Any ideas?

hollow elm
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you should see it under actions tab in developer tools

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notify.mobile_app_device_name

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you can change teh device name in the app settings > companion app > select your server

winter dune
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Person is listed, but no Action for notify. I just checked her phone settings and everything is configured to allow Notifications everywhere.

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my stuff is everywhere. She's not listed at all.

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is there some other config entry needed in configuration.yaml?

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VERY frustrating! You have no idea how hard it was for her to actually AGREE to install the app bc Verizon shut down their vtext service! And now for it not to work...

hollow elm
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when you logged in to the device did it ask you to set the device name?

winter dune
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Not sure. Wife installed it. I'm not allowed to touch her phone...

hollow elm
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does the app ask her to login each time she opens it?

winter dune
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yes.

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I set her user and pw.

hollow elm
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ok thats the issue

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make sure teh URL registered is just the base URL. in fact if you are at home set it up now on the correct URL

winter dune
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ok, she's bring the phone to me now.

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in the app?

hollow elm
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yes

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you should only need to login once

winter dune
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yes it loads without logging in now.

hollow elm
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after you enter the URL make sure it continues to ask for device name which you can change

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change the device name with the steps above

winter dune
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hmm. I added 192.168.1.250:8123 as the server . no change

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didnt ask me for a device name.

hollow elm
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you dont need to worry about that part if the app loaded fine

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some users copy and paste the URL which contains extra data and thus doesnt log the app in properly

winter dune
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Internal connection URL is not set and its greyed out

hollow elm
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change the name below that

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sorry above lol

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just below server name

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change device name

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then you should see the new name

winter dune
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the only thing below that is SECURITY section.

hollow elm
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at the top

winter dune
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you mean device name?

hollow elm
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above the URLs

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yes

winter dune
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ok, changed

hollow elm
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ok you should see the updated name now

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notify.mobile_app_ with the device name you just gave

winter dune
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nope. still missing

hollow elm
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any errors in HA core?

winter dune
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I deleted the server and readded it. Now I see mobile_app notify.

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no alert.... just a sound.

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no banner

hollow elm
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you have to change the channel settings to do that

winter dune
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where?

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app or HA

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channel settings?

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no popups.

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finally - I appreciate your help. Man, I absolutely despise Android stuff.

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iphone - install and it just works

hollow elm
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thats an android feature, the app provides options to have some pop-up ad others to not by having multiple notififcation channels...it provides finite control

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you can read teh docs to see what all options there are for notifications