winter dune
I installed the companion app on my wife's Samsung Galaxy phone. I created her user. She can log in and see the dashboards I authorized for her.
I then restarted HA.
There is a new person (her) that was created that I can see in States, however, there is no Notify Service for her phone. I've checked everything on her app, but no love. I can send notifications to my iPhone all day long.
Any ideas?
hollow elm
you should see it under actions tab in developer tools
notify.mobile_app_device_name
you can change teh device name in the app settings > companion app > select your server
winter dune
Person is listed, but no Action for notify. I just checked her phone settings and everything is configured to allow Notifications everywhere.
my stuff is everywhere. She's not listed at all.
is there some other config entry needed in configuration.yaml?
VERY frustrating! You have no idea how hard it was for her to actually AGREE to install the app bc Verizon shut down their vtext service! And now for it not to work...
hollow elm
when you logged in to the device did it ask you to set the device name?
winter dune
Not sure. Wife installed it. I'm not allowed to touch her phone...
hollow elm
does the app ask her to login each time she opens it?
hollow elm
ok thats the issue
make sure teh URL registered is just the base URL. in fact if you are at home set it up now on the correct URL
winter dune
yes it loads without logging in now.
hollow elm
after you enter the URL make sure it continues to ask for device name which you can change
change the device name with the steps above
winter dune
hmm. I added 192.168.1.250:8123 as the server . no change
didnt ask me for a device name.
hollow elm
you dont need to worry about that part if the app loaded fine
some users copy and paste the URL which contains extra data and thus doesnt log the app in properly
winter dune
Internal connection URL is not set and its greyed out
hollow elm
change the name below that
sorry above lol
just below server name
change device name
then you should see the new name
winter dune
the only thing below that is SECURITY section.
hollow elm
at the top
winter dune
you mean device name?
winter dune
ok, changed
hollow elm
ok you should see the updated name now
notify.mobile_app_ with the device name you just gave
winter dune
nope. still missing
hollow elm
any errors in HA core?
winter dune
I deleted the server and readded it. Now I see mobile_app notify.
no alert.... just a sound.
no banner
hollow elm
you have to change the channel settings to do that