hey guys, i am out for vacation, wanted to check some stuff on the reolink app, bht it keeps saying device disconnected but on HA i can see it still live and not disconnected. anyone knows why?
#Reolink Doorbell Issue
serene haven
turbid matrix
Friend, think about this....
I am in Wisconsin in my office reading messages trying to help people, and read that. (As are dozens of other people)
How could anyone possibly help you with that problem given that message?
I ask you this as a teaching moment as I see you here a lot.
It's like me telling you my car turns over but won't start, can you fix it. I see it on my app OK.
When you get a few moments, read this. It is written for the forums, but the exact same applies here. How to gather your thoughts, how to form and write a question, what to expect after you ask a question.
Be well, and let us know how it goes with the Reolink App problem.
https://community.home-assistant.io/t/how-to-help-us-help-you-or-how-to-ask-a-good-question/114371
serene haven
i mean if i sent the message is because i thought it was a good message, i said look this is what happened and i asked if maybe anyone knows because maybe it happened to them also.
turbid matrix
Fair point, but when what happened, HA works and the mobile app stopped working, but no thoughts on what you have done to troubleshoot or logs or if it's a problem on your phone and not another or if you restarted your phone or anything.
Just it' seems to not work, help.
Do you see what I'm saying? I'm really trying to help here. We have nothing.
That link I sent explains what the people helping you need so that you can get your help.