#Yale YRD226 - After stick upgrade. Offline occasionally. Ping brings it back

1 messages · Page 1 of 1 (latest)

jade comet
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From time to time, my YRD226 will go offline and it shows dead. Clicking ping brings it back up. Anything i cant try before i exclude then master reset and re interview the node?

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not really sure how to best diagnose an issue either. Just tried seeing its ability to reach the stick which didnt seem great.

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THe water main is right next to the stick( controller)

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any way to check if the stick is getting enough power? or something like that?

high zinc
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Ouf. What's the background RSSI of your stick?

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-21 dBm margin sounds like there is an elevated noise level near the stick

jade comet
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does this show the background RSSA

high zinc
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No, you click the controller "star" in the network map

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14k RX seems like you have a shitton of reporting though

jade comet
high zinc
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Which controller is that?

jade comet
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zooz800

high zinc
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Those numbers are way too high

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should be around -100..-110

jade comet
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maybe ill try another usb extension cord

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interesting. the lock is in s0 which i guess is not good.

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I will also check the log to see how often devices are talking. Is watching here the correct place?

high zinc
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You have to enable driver logs

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But yes

high zinc
jade comet
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ok. i reduced a traffic. wonder if that will help. dont think there was too much chatter before. but who knows. willing to try anything.

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also a new usb extension cord seemed to help the background RSSI a little

high zinc
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Are you in the US? What are the powerlevel settings on that stick?
Still seems too high for an 800 series controller, I'd have expected those on 500 series.

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Are you actually using the new stick? Which port is configured in the settings?

jade comet
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I am using the new zooz800 stick. Old stick was pulled.

high zinc
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Uh try setting them

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No wrong screen

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Control panel, open the dropdown for the controller node

jade comet
high zinc
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Looks ok

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I'll Try verifying with mine later, but I'm 99% sure the background RSSI should be 20 dBm lower

jade comet
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could stick placement effect things? its at the top of a server rack on the outside. sitting up and on top like an antena on an old car

high zinc
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Yes

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Try moving it a bit away

jade comet
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was here. all devices are above the antenna.

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this is in a basment. so all devices up and out from the point of the antenna

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I chnaged the device backdoor to direct. in set route. then hit ping. i got a reseponse . is there any way to verify it is now going direct to the stick?

high zinc
high zinc
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40kbps is not ideal, although it may get better signal than 100k

jade comet
high zinc
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Anyways, the closer you can get the stick to the devices, the better. The orientation may also have an influence. The radiation pattern is typically a donut shape for helix antennas

high zinc
jade comet
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Ok moved the stick to more central location with a 30ft extension cable. Places temporarily to test. Looks much better

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Do I set both priority and return route ?

high zinc
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I'd upgrade the priority route to 100k though