55" TCL Roku TV 55S435 - Failure to Connect (Roku Integration) | Home Assistant | Page 1

dire magnet Dec 13, 2024, 4:48 PM

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Randomly, the Roku integration failed to connect to my device. Attempting to reconnect gives me the "Failure to Connect" error message every time I attempt to reconnect
Things I've tried:

Uninstalled and reinstalled the integration
Cold restarted the device (pulled the plug, waited 30 seconds with the power button held, and restarted)
Changing the local IP address of the device
Disconnecting and reconnecting the device from the local network
Soft restarted the HA unit
Cold restarted the HA unit

Strangely, the Roku app works perfectly fine when attempting to connect. I'm not sure where to go from here. Any further information available upon request

dire magnet Dec 13, 2024, 5:06 PM

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Update: the model number of the device is 55S435
Additionally, despite this happening just this morning, the build date of the device's software is November 28th which tells me this is likely a HA issue, or an API issue

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55" TCL Roku TV 55S435 - Failure to Connect (Roku Integration)

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The Roku app was last updated November 19th, this is most likely a HA issue

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I am currently restoring the HAOS to core_2024.11.2

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the Invalid response from API leads me to believe it's an API issue, however it would be odd for the app to not be updated in almost a month assuming it leverages the same API

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Upon further investigation, I have discovered it is not exclusive to just the HA integration. I found a third party app that has a similar issue. Interestingly, it's able to detect the device, but not able to control it
https://github.com/wseemann/RoMote

GitHub

GitHub - wseemann/RoMote: Open source Roku remote. Turn your Androi...

Open source Roku remote. Turn your Android Device into a control center for your Roku Player and Roku TV. - wseemann/RoMote

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The Roku app works in the meantime, however because it's not FOSS and contains ads, I will keep this issue open until a solution is found. I have other things to work on in the meantime, so ping me if anyone has any other suggestions.

dire magnet Dec 19, 2024, 2:57 AM

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Hello, I've yet to find a solution. I figured I'd send a message to bump this back to the top

harsh pivot Dec 19, 2024, 11:18 AM

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There was a update on the TVs at some point. Try changing the settings to allow more permissive connections on the TV

dire magnet Dec 25, 2024, 2:24 AM

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Which settings?

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Sorry for the delay

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OH THANK YOU SO MUCH

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here's the post I found for an unrelated issue that solved it

#55" TCL Roku TV 55S435 - Failure to Connect (Roku Integration)