Unable to login to Nabu Casa Account | Home Assistant | Page 1

idle kelp Dec 13, 2024, 3:08 AM

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I rebooted my HA instance only to find I was unable to connect to it after the usual amount of time. However, I found that automations were actually running. I then tried to login locally and that worked. I checked the Home Assistant Cloud setup (has been working for months) and it was trying to connect. I then tried logging into my account via a browser and it wouldn't accept the credendtials. Strange! It allowed me to change the password using the "Forgot password" link. I completed that process but I still cannot login via a browser. I get "Incorrect Username or Password". I updated the password in HA and when it tries to login I get "Unexpected error: Too many requests"

Is there an issue with my account or is Nabu Casa having issues right now? According to the website everything is functional.

harsh temple Dec 13, 2024, 3:21 AM

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I am getting the same right now. Unable to connect : Cannot connect because unable to refresh token: Too many requests

idle kelp Dec 13, 2024, 3:33 AM

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They have advised it is an Amazon AWS issue.

idle kelp Dec 13, 2024, 4:00 AM

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It's fixed!

cobalt roost Dec 13, 2024, 8:59 AM

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I had the same problem, must be a nabu problem of some kind

primal ocean Dec 14, 2024, 9:42 PM

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Still not working....

idle kelp Dec 15, 2024, 12:48 AM

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After it was fixed a few days ago it has been working for me. HA has been rebooted a few times and Nabu Casa has reconnected fine every time without issue.

#Unable to login to Nabu Casa Account