#Companion app GPS tracking goes to unknown every time I open the app.

1 messages · Page 1 of 1 (latest)

knotty ledge
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So I've had this issue for a week that my location goes to unknown for like a second and then back everytime I open HA on my iPhone?

I have an automation that turn off my lights when I leave the house, so now whenever I go in the app at home it turns off all my lights?

drifting helm
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Could you send a screenshot of your logbook?

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Also, screenshot of your app permissions

knotty ledge
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I just reinstalled the app now and it seems to be working better, maybe somehow the tracking permissions change to only be active when the app is on? I dunno. But I still got shopping cart notification when going to the store today, so I don't think it's that.

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For now reinstall seems to maybe have solved it tho

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I'm sorry for wasting everyones time if it was as simple as a reinstall, sometimes I just ask first then do the obvious 🤣

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I've tried multiple times now, but yet to replicate the problem.

drifting helm
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No worries, I’m happy it’s working now.
Next time instead of uninstalling you can offload and download the app again, this way it preserves data such as watch/carplay configuration