Smart Plug keeps turning itself off? [INNR SP242 overvolt protection, resolved with firmware] | Home Assistant | Page 1

dull saddle Dec 5, 2024, 4:42 PM

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Hello, I just bought an Innr SP242 UK model for some Christmas lights and to get started with HA, and it keeps... turning itself off? It paired okay and it's within about 5m of the antenna so I don't think it's that. All I get in the log is Switched Off. The thing seems to turn itself back on after a few minutes. One thing I did notice was that the incoming voltage seems a bit high? Of course I don't know if that's a proper reading. Is there a way to get more info out of the device to help with this?

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It's currently connected to a string of Christmas lights which have been on all afternoon without incident, they're about 2W

meager hemlock Dec 5, 2024, 4:43 PM

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I see voltages around 250V all the time in the UK

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I can tell when that happens as the UPS kicks in to drop the voltage 😄

dull saddle Dec 5, 2024, 4:46 PM

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Well it does say "220v-240v~" on the plug, but I know that's just boilerplate. I can't say I'd ever looked at the voltage of my grid power.

meager hemlock Dec 5, 2024, 4:47 PM

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I've only got the non power monitoring version of those, and they all behave normally. That said, I did do firmware update on them a year or so back - before that they'd sometimes "crash" - work locally, but the Zigbee part died

dull saddle Dec 5, 2024, 4:48 PM

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HA's showing no firmware update available. But I'll let that run properly to be sure

meager hemlock Dec 5, 2024, 4:57 PM

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I use Z2M, that has a different OTA setup than ZHA, and there may also be no firmware update available yet anyway

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I don't have that model of plug to test with

dull saddle Dec 5, 2024, 5:02 PM

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Hmm, a delete and reset picks it up, but it just seems to sit on "Configuring"

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A-ha, this seems similar
https://www.reddit.com/r/homeassistant/comments/1f3l4w7/voltage_problem_with_the_innr_sp_242_in_the_uk/

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Dammit, the thing keeps overvolting while I'm trying to re-pair it 😄

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Am I going to have to wait for people to get home from work and load the grid up?

meager hemlock Dec 5, 2024, 5:19 PM

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Or wait until the next footy match is over

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I guess you don't have an UPS you could connect it to?

dull saddle Dec 5, 2024, 5:21 PM

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No, I'm in a pretty urban setting so cuts are very infrequent, and brief when they do happen.

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Also they're heavy to ship

meager hemlock Dec 5, 2024, 5:25 PM

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Yeah, I'm urban here too, and I've had no power outages in the last decade, but I still have an UPS 😄

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Shit happens, as do planned power outages (a problem for some folks up the road from us, who've had three planned power outages over the last couple of years)

dull saddle Dec 5, 2024, 5:28 PM

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I've debated one for my NAS for ages, just whatever the chepaest APC one is with a comms module

dull saddle Dec 6, 2024, 10:08 AM

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"Well, there's ya problem"

meager hemlock Dec 6, 2024, 10:16 AM

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You could always phone them and let them know - they may do something about it

dull saddle Dec 6, 2024, 10:35 AM

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Yeah, rang the DNO and they're on it, but with the caveat that current stormy weather means folks are busy.

dull saddle Dec 6, 2024, 12:23 PM

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Okay, I have the firmware, but even after turning on all the debug options it won't pick it up. I am using core. I get IMAGE_NOT_AVAILABLE in the log

zha:
  zigpy_config:
   ota:
     allow_file_providers: "I understand I can *destroy* my devices by enabling OTA updates from files. Some OTA updates can be mistakenly applied to the wrong device, breaking it. I am consciously using this at my own risk."
     allow_advanced_ota_dir: 'I understand I can *destroy* my devices by enabling OTA updates from files. Some OTA updates can be mistakenly applied to the wrong device, breaking it. I am consciously using this at my own risk.'
     otau_directory: "/home/homeassistant/.homeassistant/zigbee_ota"
     advanced_ota_dir: "/home/homeassistant/.homeassistant/zigbee_ota"

Dec 06 12:13:36 helenite hass[1757345]: 2024-12-06 12:13:36.462 DEBUG (MainThread) [zigpy.zcl] [0xF9E5:1:0x0019] Sending reply: query_next_image_response(status=<Status.NO_IMAGE_AVAILABLE: 152>, manufacturer_code=None, image_type=None, file_version=None, image_size=None)

homeassistant@helenite:~/.homeassistant$ ls /home/homeassistant/.homeassistant/zigbee_ota
app_innr-sp242-1.7.23_UG.ota

And yes I'm on core. I think I'm in over my head here and should stop

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Ah, those Koenkk firmware updates are available as a json I cam import? Lets try that

dull saddle Dec 6, 2024, 1:05 PM

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Got it

zha:
  zigpy_config:
   ota:
     extra_providers:
      - type: advanced  # !!! Please read the message below before enabling OTA updates from raw OTA files !!!
        warning: "I understand I can *destroy* my devices by enabling OTA updates from files. Some OTA updates can be mistakenly applied to the wrong device, breaking it. I am consciously using this at my own risk."
        path: /home/homeassistant/.homeassistant/zigbee_ota

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Worst case I brick a £10 smart plug

#Smart Plug keeps turning itself off? [INNR SP242 overvolt protection, resolved with firmware]