#Cync undercabinet lights

1 messages · Page 1 of 1 (latest)

rustic comet
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Anyone have these and have any tips to connect them with HA using Matter?

I have four devices. Two paired on first attempt and the other two time out every single time.

I'm about to just move them all to the cync app but I really don't want to do that.

rustic comet
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For additional context, I have had all 4 connected to the cync app and made sure they were all updated to the latest firmware. Then I fully reset each of them before producing the results mentioned above.

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Also, and this very much could be a coincidence, but two of them are 12" and two are 18". The two 12" are the ones giving me trouble.

rustic comet
harsh moss
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I have an 18" and two 24" connected with HA. They have been solid for the past few months since I installed them. Unfortunately I don't have any better advice to give you. I followed the similar process via the cync app then resetting then joining to HA. I do remember the joining process being finicky and taking several attempts. Although this could have been due to earlier version of the HA Matter this summer.

rustic comet
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There has to be something wrong with my wifi environment. But at least all my undercabinet lights are connected!