#Login attempt failed

1 messages · Page 1 of 1 (latest)

fleet tapir
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I get a notification in Home Assistant when I use the mobile app on my phone. My mobile app wasn't working externally and I reinstalled it recently, and now it seems to work fine externally again. Sometimes it will say from localhost, other times the most recent wifi IP my phone had, and I think another time it has been my phone's public IP. I have a Nabu Casa subscription and Cloud connection status shows Connected.

exotic pewter
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I just had the same funnily enough at almost the same time as you.

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Yesterday as well.

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I noticed that the HA cloud stuff is rooted under localhost.

fleet tapir
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I'm not sure where to start with this. External access doesn't actually seem that be working. HA is hosted as a vm in truenas, I don't believe that configuration has changed.

split briar
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Every refresh token you have in the user profile settings can be looked at to see when a device/browser has been used and what URL was being used to reach HA

fleet tapir
# split briar With VMs you will always have the host and hypervisor layers to take into accoun...

That's a good point, I'm unfortunately not an expert in virtualization. I checked my refresh tokens and the token for my mobile app said it was used from 127.0.0.1. I logged out of the app, removed any refresh tokens that seemed to be stuck/extra/etc. I had no trouble logging in on wifi but off network I was unable to login again. This time it shows login attempt failed from my cellular (VZW) IP. In the logs it shows my device failing from all 3 IPs (LAN, Cellular, localhost).

I'm also seeing a lot of errors referencing python and aiohttp.server, I've included those if they are helpful.

fleet tapir
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Ok I tested on my wife's phone and her app works just fine. I did get a new phone a few months ago, I'm wondering if I need to delete the app's data and reinstall. Then again she's not an admin so it could be something I have access to that she doesn't. In some of my searching through old threads it seems that some 3rd party integrations could cause issues.

split briar
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Or maybe @spiral silo can rather take a look at these here

fleet tapir
spiral silo
fleet tapir
hollow oracle
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I've just started getting those messages yesterday, about every 30 seconds to a minute. It only happens when Remote UI is turned on, so it's coming from that, despite the 127.0.0.1 reported IP... not really sure what's causing it though.

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Did you have any luck figuring out the source on yours?