ZBT-1 dongle broken, ZHA integration doesn't recognize devices anymore.

[torn willow]

"this entity is no longer being provided by the zha integration. if the entity is no longer in use, delete it in settings" (third reality gen 2) - cross posted from integrations. After a HA update, this decided to not work. What do people do to make this work again?

[torn willow]

also, skyconnect failed after the last update, Failed setup, will retry: [Errno 2] No such file or directory: '/dev/serial/by-id/usb-Nabu_Casa_SkyConnect_v1.0_f4a6e47dda9ced1195c680faa7669f5d-if00-port0

[dense cairn]

Unplug and plug the adapter back in?

It’s not being recognized

[torn willow]

I had to delete the entity entirely, since that didn't work (nor did reboots)

also it didn't detect the radio protocol type, either, which isn't documented in ZBT's docs

if every update of HAOS involves every extension breaking to the point of having to re-configure all entities and automations, that's really frustrating

[onyx berry]

Again, this isn't common. There are TONS of people using the sky connect or ZBT-1 (including me) . If this was even remotely widespread there would be a huge number of complaints every single month about it-- and that's not the case.

[shell lava]

Hi @torn willow,
Since you have a ZBT-1, are you aware of the recall? Perhaps the bad power regulator event has occurred and your dongle is no longer functional?
https://discord.com/channels/330944238910963714/1293305327428698253

[valid oxide]

"This entity is no longer being provided...etc"

Have you checked the entity IDs? It's possible you have a second set with "_2" added.

[torn willow]

the entity IDs are unchanged (well, they're invalid, but unchanged). it broke after an update, not after me changing a config. I don't edit the YAML I edit via the GUI

[shadow pier]

If the serial port is missing, this means the device is "unplugged". How are you running Home Assistant OS?

[torn willow]

believe it or not, it was still plugged in the whole time.

[onyx berry]

puddly is saying the device can be physically plugged in but the port itself is inactive-- resulting in an "unplugged" state.

[torn willow]

sounds like a bug in HA, considering all I did was update.

[onyx berry]

sounds like it could be a hardware issue.

[torn willow]

anyway, I deleted the integration and re-added the devices to fix it.

[onyx berry]

How do you have HA installed

[torn willow]

this can't be a serious question, right? I just said home assistant OS, there's only one way to put that on a raspberry pi.

it manages all core features, drivers, kernel updates...

serial is up to HAOS

[onyx berry]

where do you say you're using a rasppi?

[shadow pier]

Tons and tons of people run HA OS within a virtual machine running on one of a handful of hypervisors. USB devices disappearing isn't unheard of for them.

[onyx berry]

either way, all you're doing is outright rejecting any theory, from anyone, that this is something other than a widespread bug (which it isn't)-- so good luck to you.

[shadow pier]

[Errno 2] No such file or directory means the serial port device is missing. This is not something Home Assistant Core controls, the serial port is provided by the OS when you plug in a device.

Anyways, this would have been resolved by a simple hardware reboot, removing and re-adding the integration doesn't do anything special (other than delete your entity customizations)

[shell lava]

Has this device been replaced or have you received it in the last 2 or so weeks? Because if it's an older ZBT-1, it is probably DEAD. See the link I posted above... https://discord.com/channels/330944238910963714/1293305327428698253

@torn willow

[torn willow]

skyconnect, the ones before the rebrand

it was persistent across reboots

anyway.

[shadow pier]

If you're running on a Pi you'd have to fully unplug the Pi to actually get it to fully power down