Disable Multiprotocol Support | Home Assistant | Page 1

inland crow Oct 31, 2024, 4:06 PM

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Hi All,

I have recently (and not the first time I might add) had an issue where the multiprotocol addon didn't start properly, even with start and watchdog enabled,
I have nor decided to remove multiprotocol support, but in the Setting > System > hardware (where the docs say to disable it) I only have CPU, Memory and All Hardware,

I can not find the option to disable this,
Hardware,
HA-Yellow

Core
2024.10.4
Supervisor
2024.10.3
Operating System
13.2
Frontend
20241002.2

any help is appreciated

tranquil wraith Oct 31, 2024, 4:12 PM

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You can also remove the Multiprotocol add-on, disable ZHA and remove the Thread integrations.
Install the SiliconLabs Flasher add-on, configure and run it.
Look at its logs. If it finishes without errors, you can remove the add-on, enable ZHA again and use the ZHA settings to change the radio to the onboard one.

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Regarding the "I have recently (and not the first time I might add) had an issue" part: Multiprotocol is not recommended and its development has been frozen.

inland crow Oct 31, 2024, 4:20 PM

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does the flasher automatically take it back to ZHA?

tranquil wraith Oct 31, 2024, 4:20 PM

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No. The flasher just flashes the Zigbee firmware.

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You have to migrate the radio in the ZHA settings yourself.

inland crow Oct 31, 2024, 4:22 PM

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ZHA still says Yellow multiprotocol, this is not an issue is it?

tranquil wraith Oct 31, 2024, 4:22 PM

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At least if there is no option to do everything automatically when using the CONFIGURE button on the hardware page,

tranquil wraith Oct 31, 2024, 4:23 PM

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inland crow ZHA still says Yellow multiprotocol, this is not an issue is it?

If the radio is not migrated, it will not work.

inland crow Oct 31, 2024, 4:24 PM

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it looks like it is only, I clicked Migrate to Skyconnect (paraphrasing) keep settings, it went unkown error > initilising > to running

tranquil wraith Oct 31, 2024, 4:25 PM

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You talked about migrating the Yellow`s radio from Multiprotocol to Zigbee. The SkyConnect has nothing to do with that.

inland crow Oct 31, 2024, 4:26 PM

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sorry, I didn't read the full text, just the dev att something 1

i had 0, 1 with a lot of text (where the multiprotocol one was) and 2

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I assume this means there is an issue?

tranquil wraith Oct 31, 2024, 4:32 PM

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Did you remove the Multiprotocol add-on and flashed the Zigbee firmware successfully before?

inland crow Oct 31, 2024, 4:32 PM

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I think so, it gave me an exit with code 0

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I am running it again

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same result

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tranquil wraith Oct 31, 2024, 4:37 PM

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Reboot the Yellow and try again

inland crow Oct 31, 2024, 4:37 PM

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re-configure or migrate?

tranquil wraith Oct 31, 2024, 4:38 PM

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migrate

inland crow Oct 31, 2024, 4:39 PM

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even with migrate, just says error, performing a power cycle

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I don't restore backup do I?

tranquil wraith Oct 31, 2024, 4:40 PM

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You do, if you want the devices to stay paired.

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What do the network info in ZHA say?

inland crow Oct 31, 2024, 4:40 PM

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still booting, please hold

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my backup settings?

tranquil wraith Oct 31, 2024, 4:48 PM

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What do the network info in ZHA say?

inland crow Oct 31, 2024, 4:48 PM

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I currently can't get to that page

tranquil wraith Oct 31, 2024, 4:49 PM

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SWconfused

inland crow Oct 31, 2024, 4:49 PM

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I do have a conbee II somewhere i think

tranquil wraith Oct 31, 2024, 4:50 PM

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SWconfused

inland crow Oct 31, 2024, 4:53 PM

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performing a full restore of HA, to before the latest update, ffs, never should have enabled this

tranquil wraith Oct 31, 2024, 4:54 PM

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You aren't restoring an HA backup now, are you? facepalm

inland crow Oct 31, 2024, 4:54 PM

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yes

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I am aware that will run the multiprotocol and put it back into that spot

tranquil wraith Oct 31, 2024, 4:55 PM

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An HA backup does not restore the radio firmware.

inland crow Oct 31, 2024, 4:56 PM

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but the Mutliprotocol add-on should, as it has the auto flash enabled

tranquil wraith Oct 31, 2024, 4:56 PM

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Multiprotocol IS the problem, not the solution.

inland crow Oct 31, 2024, 4:57 PM

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I am aware, but if I can get ZHA online and pull a manual backup, I can then delete ZHA and restore it once the radio is working correctly, correct?

tranquil wraith Oct 31, 2024, 4:58 PM

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Deleting ZHA is not necessary.

inland crow Oct 31, 2024, 4:59 PM

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any other suggestions other than manual flashing the radio?

tranquil wraith Oct 31, 2024, 5:00 PM

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I already posted my suggestion. Removal of Multiprotocol, reflashing the Zigbee firmware and migration to the on-board radio.

inland crow Oct 31, 2024, 5:01 PM

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that didn't work, maybe I messed it up, but it seamed fairly straight forward

tranquil wraith Oct 31, 2024, 5:03 PM

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If you don't mind re-pairing ZHA devices, you can also remove ZHA and restart HA (after flashing the Zigbee only firmware).

inland crow Oct 31, 2024, 5:04 PM

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some are in a wall, so I would rather not if I can avoid it

tranquil wraith Oct 31, 2024, 5:05 PM

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Then the ZHA migration and/or ZHA backup are the ways to go.

inland crow Oct 31, 2024, 5:06 PM

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HA is back up, and the way the mutiprotocole come up and thread and zigbee both came online, the the flashing didn't work originally

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universal_silabs_flasher.flash INFO Firmware version '4.3.1-4f7f9e99-dirty-e3b0c442' (4.3.1) is flashed, not re-installing

tranquil wraith Oct 31, 2024, 5:07 PM

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Disable ZHA integration
Remove Thread integration
Remove OpenThread integration

inland crow Oct 31, 2024, 5:08 PM

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you asked for this earlier

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ZHA is disabled

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I didn't delete thread last time

nocturne cave Oct 31, 2024, 5:09 PM

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Did you run the Flasher addon?

tranquil wraith Oct 31, 2024, 5:09 PM

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Stop and uninstall Multiprotocol add-on
Install and configure SiliconLabs Flasher add-on
Run SiliconLabs Flasher add-on
Look at add-on protocol and make sure it stops with code 0
Uninstall SiliconLabs Flasher add-on

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Enable ZHA integration
Migrate radio to the /dev/ttyAMA1 one

inland crow Oct 31, 2024, 5:09 PM

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mutli protocole removed

nocturne cave Oct 31, 2024, 5:11 PM

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tranquil wraith - Enable ZHA integration - Migrate radio to the /dev/ttyAMA1 one

Migration only works if you have a stick plugged in and running, since it resets the old radio to make sure the two don't have identical settings. You want "re-configure", which just changes the serial port.

inland crow Oct 31, 2024, 5:11 PM

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isn't the old "stick" not there anymore?

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like it was the multiprotocol

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universal-silabs-flasher-up script exited with code 0

nocturne cave Oct 31, 2024, 5:12 PM

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Right. Just select "re-configure the current radio" instead of "migrate" in ZHA.

tranquil wraith Oct 31, 2024, 5:12 PM

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nocturne cave Migration only works if you have a stick plugged in and running, since it resets...

Ah, mixed those up.

inland crow Oct 31, 2024, 5:13 PM

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I just enabled ZHA

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what option?

nocturne cave Oct 31, 2024, 5:14 PM

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Disable it once more, since it's going to try to connect to the (now deleted) multiprotocol addon

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Oh, looks like it still works like that. You want to pick "restore an automatic backup"

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You should have only a single network in the dropdown

inland crow Oct 31, 2024, 5:14 PM

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and select the one it just made?

nocturne cave Oct 31, 2024, 5:15 PM

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What does the dialog show?

inland crow Oct 31, 2024, 5:15 PM

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I have 3 backups

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nocturne cave Oct 31, 2024, 5:15 PM

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Hmmm. Do you have access to your /config/ folder?

inland crow Oct 31, 2024, 5:15 PM

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nocturne cave Oct 31, 2024, 5:15 PM

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Can you upload your zigbee.db file here?

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Can you also click the "Enable Debug logging" option?

inland crow Oct 31, 2024, 5:17 PM

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for some reason it appears to be up

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even after the error

nocturne cave Oct 31, 2024, 5:18 PM

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Hmm, interesting. There may be some bug with the integration reloading/retrying during migration.

inland crow Oct 31, 2024, 5:18 PM

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it is super slow though

nocturne cave Oct 31, 2024, 5:19 PM

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If ZHA has been offline for a while it will try to communicate with every device on your network to pull updated state, give it a few minutes

inland crow Oct 31, 2024, 5:19 PM

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restarting HA

nocturne cave Oct 31, 2024, 5:19 PM

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This is also improved in the beta

inland crow Oct 31, 2024, 5:19 PM

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right

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makes sense

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I still expect status updates to be a little quicker

nocturne cave Oct 31, 2024, 5:20 PM

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What do you mean?

inland crow Oct 31, 2024, 5:20 PM

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the hue motion sensor is set to a 10 second occupancy window

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but after 10 seconds it still says detected

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and trying to read the attribute times out

nocturne cave Oct 31, 2024, 5:21 PM

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I would give it a try after migration, since you're now running up-to-date firmware

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And after the status for your mains-powered devices has been read

inland crow Oct 31, 2024, 5:21 PM

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and the hue's are flashing as if there is no connection

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do I have to power cycle the zigbee routers?

nocturne cave Oct 31, 2024, 5:23 PM

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If they were children of the coordinator and the coordinator has been offline for a while, they could think it's offline. I'd just give it 10 minutes.

inland crow Oct 31, 2024, 5:24 PM

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so i could be just too darn impatient

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ZHA seams to have a 6 second delay

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and node red is broken

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nothing in ZHA is working correctly

tranquil wraith Oct 31, 2024, 6:03 PM

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I would try to powercycle the Yellow (shutdown, pull power power on again)

inland crow Oct 31, 2024, 6:04 PM

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would not?

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leaving Multi protocol on

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ZHA is clearly not working

tranquil wraith Oct 31, 2024, 6:20 PM

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inland crow would not?

Oops... should have been "would"

inland crow Oct 31, 2024, 6:29 PM

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I tried, nothing works

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now 5:30 am, been up all night working on this shit

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is z2m better than zha?

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nope, everything is broken...

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I didn't have the configure button the first time around

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and, added bonus, the Thread intergration is no longer appearing

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inland crow Oct 31, 2024, 8:17 PM

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after many hours of wiping and trying
I even flash to thread only and back again

I deleted the zigbee.db file and restored from the manual backup, it has so far auto discovered 50% approx of the devices

nocturne cave Oct 31, 2024, 8:49 PM

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I would restore your old backup, as otherwise your entity names and customizations are all gone. There's no difference between the network state from when ZHA was running without multi-PAN and the network after you manually uploaded the JSON file.

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Figuring out why you have a multi-second delay would be the best way forward, because multipan is not going to stick around forever and whatever issue it's hiding needs to be fixed

#Disable Multiprotocol Support