After I ported my HA's external URL from RPi 3 to RPi 5 (fresh install, not backup) I updated my phone and my wife's phone to the new instance, but now my wife's phone (Samsung Galaxy A33) won't update tracking location anymore even though it has all permission granted. I tried to reboot / reinstall app and no success. I know this is her phone issue but I want some hints from knowledge base
#Unknown Location
1 messages · Page 1 of 1 (latest)
best place to start are these steps https://companion.home-assistant.io/docs/troubleshooting/faqs/#device-tracker-is-not-updating-in-android-app
ok I fixed by exploring the Manage Sensor settings. I wouldn't expect they would be disabled since they worked on the previous HA instance and I reinstalled the app (they should be default?). On my other phone I didn't get this behavior
if you turned off location then they would become disabled