#Need help with Energy config

1 messages · Page 1 of 1 (latest)

hard pollen
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I have the OPower integration downloaded and for some reason it is still not collecting any data from my power company. Any guidence on how to fix this?

small flume
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It does take a little while for data to show up in the dashboard, you might just have to leave it an hour

tacit sphinx
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What date range are you looking at? Have you looked at older dates?

hard pollen
tacit sphinx
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The "wait an hour" advice I believe is for statistics being generated from local entities, which won't be the case with opower, since it just downloads data directly into statistics

hard pollen
small flume
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Ah OK then. I'm afraid I don't know anything about opower - thought it was just the energy supplier rather than something more detailed like that

tacit sphinx
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did you try looking further back in time?

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Because utilities only release usage/cost data with a 48-hour delay, the integration inserts data into statistic objects. You can find the statistics in Developer Tools > Statistics and search for “opower”. This delay means that there will be no data in the energy dashboard for today and likely yesterday (depending on time of day you are checking).

hard pollen
tacit sphinx
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try selecting "this month" for energy view

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I don't think it takes two days, it means the data it downloads will be 2 days behind

hard pollen
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still same issue

tacit sphinx
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hmm. I don't know maybe you'll have to get debug logs

hard pollen
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this is the csv I got from this

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completely empty

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should I switch the integration from opower to my local power company?

tacit sphinx
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I can't answer that

hard pollen
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Where would I get the debug logs

tacit sphinx
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Config-> Integrations and click on the integration. But I'm reaching the limits of how much I can help you with this since I don't really know anything specific about opower functioning.

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You might have more luck on the community forum, but I'm not sure.

hard pollen
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what other ways could I get the information about my power consumption?

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the other solutions that they had are more europe specific it seems

tacit sphinx
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As far as I know you can either get it from the utility/cloud (which you are attempting).
You can maybe get it by listening for your utility meter broadcasting the data on 900MHz (e.g. w/ RTLAMR).
Or you can buy hardware that monitors it and install it into your electric panel.

hard pollen
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ah so I'd need to jack my smart meter

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fair enough