#Remote connection not connecting

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royal berry
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I posted this to the companion app channel but this looks like a cloud issue
I have a full nabu casa account paid through April. In the past few days I can no longer connect remotely in the app. Error is an SSL error. See attached. App logs are posted in the companion app channel. (will report here if preferred)
I am using a custom domain name. NC dashboard appears ok.

So far I have restarted the HA host;

  • toggled Remote Access in the HA setting
  • clicked Reset cloud data.
  • I also force stopped the app and restarted iOS.
    The HA cloud page Remote Access shows "Not connected. Trying to reconnect" but the Nabu Casa Account box says "Connected".
royal berry
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I figured this out but I'm not sure why. I recdently added a casaOS server to my network and gave ot the hostname of casa.gmartin.org. or just casa. So the *.ui.nabu.casa name was resolving to the internal IP of my casaOS server