vagrant coral
Hi all,
After waiting for three months and dealing with a customs issue that could have been avoided if Seeed had properly declared VAT (which took the price from around $35 to $70!), I finally received my Seeed ReSpeaker Lite module. However, the unboxing experience left much to be desired.
First off, the package comes with no user manual, no instructions—nothing. You’re left to figure out how to mount the thing on your own. They don’t even include screws for mounting the speaker, which is a basic necessity.
The second issue I faced was with their online documentation, which is quite difficult to follow. To get started, you need to use the ReSpeaker’s USB-C port to flash it, then unplug it, connect it to the soldered ESP, add it to ESPHome, and then—yes—unplug it again and reconnect it to the ReSpeaker. No clear instructions for this confusing process. After spending hours figuring this out, I’m left with a device that isn’t even properly mounted and am getting constant errors in the ESP logs:
[13:37:55][V][api.connection:1530]: Cannot send message because of TCP buffer space
[13:37:55][VV][api.service:482]: send_voice_assistant_audio: VoiceAssistantAudio {
data: '
To add to the frustration, I’ve been trying to reach out to Seeed for 24 hours now, and while their team is visibly online, no one has taken the time to respond to my queries.
As a final note, I also asked for a coupon to cover the customs fees ($29.2) that I had to pay due to their VAT declaration mishap, but I haven’t received a reply on that front either.
Red flag, folks. Let’s see if they become more responsive, but based on my experience so far, be cautious before buying anything from them.
I hope this will be sorted out soon, but I have top say my first impression about their product quality and lever of service is quite poor.
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