zigbee : Tuya ZigBee plug turning itself off

[scarlet cipher]

Hi
I have some problem with zigbee plugs turning off 'on its own'.

I’ve search in here but didn't find anything

I searched on the net and seems I'm not the only one but can't get a fix to work.
I’ve tried to update the firmware with the below info ..

i have HA :
• core 2024.8.0 (installing 2024.9.3 atm)
• HA OS 12.4 (installing 13.1 atm)
• I'm Using ZHA

Zigbee TUYA Plugs
Model: TS011F (NOUS A1Zs)
manufacturer _TZ3000_2putqrmw
manufacturer id : 4417
current file version 192

Model: TS011F (Lidl - HG08673)
manufacturer: _TZ3000_ynmowqk2
manufacturer id: 4417
current file version 192 (was 77 before update)

configuration.yaml
zha:
#database_path: /config/zigbee.db
enable_quirks: true
custom_quirks_path: /config/zha/quirks/
zigpy_config:
ota:
otau_directory: /config/zigpy_ota
ikea_provider: true

OTA file : https://github.com/Koenkk/zigbee-OTA/blob/master/index.json
I’ve took the file where "modelId": "TS011F" and saw file version in ZHA increase

[warm relic]

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[random parcel]

What does the Logbook show?

[scarlet cipher]

the 10:27 is the problematic one .. no manual push has been done

(i've just done a automation ... if it goes off .. turn back on)

[random parcel]

That's happened outside of HA

So, a setting in the device most likely

(or somebody operating it locally)

[scarlet cipher]

I'm alone in the house .. plug is behind a wall .. no one can touch it ( no object neither)

[vagrant terrace]

Same problem here with TS011F. This is a multi plug extension with four mains sockets and a block of USB sockets. All turn off simultaneously and the logs just show "xx turned off" for each socket. Started recently - I'm tempted to say "since the last update", but everyone always does... Last nearby change was a Bluetooth proxy plugged into one of the USB sockets. Interference?

[scarlet cipher]

that's one of the post I've found :
https://community.home-assistant.io/t/tuya-zigbee-plug-turning-itself-off/396484/106

[vagrant terrace]

Mine isn't Tuya:

Device info
TS011F
by _TZ3000_cfnprab5

Zigbee info
IEEE: a4:c1:38:5c:f1:9d:a9:0d
Nwk: 0xd0e3
Device Type: Router
LQI: 120
RSSI: -70
Last Seen: 2024-09-27T11:02:32
Power Source: Mains

[random parcel]

That's Tuya 😉

[scarlet cipher]

just found this one suggesting that tuya has a problem with hight voltage :
https://github.com/Koenkk/zigbee2mqtt/discussions/13343

tinkerer .. any other zigbee smart plug with energy meter to recommand ?

[random parcel]

Depends on the country you're in

I like Innr

[scarlet cipher]

I'm in belgium. I'll have a llok thanks.

[random parcel]

I will say that power monitoring and Zigbee aren't good combinations, the mesh can have (major) problems

WiFi is better - and #1284966203026182206 can probably make good suggestions

[magic nest]

U can get 4 innr plugs for 50,99 euro

But the new models are so thick it blocks the wall socket next to it if its a 2x socket

Very annoying....

Basically makes them not very useable for me