#Troubleshooting Unavailable Thread Device

1 messages · Page 1 of 1 (latest)

analog pulsar
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I have a Thread device I converted over from Bluetooth a month or so ago. It was pretty flawless until a couple of HA upgrades ago, and now it's chronically unavailable. I can't see any logs that indicate why. Is there a known HAOS bug? Anything I can do to troubleshoot?

raw hull
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Do you have multiple apple border routers perhaps ?

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We are experiencing these issues for Matter devices, but I guess the same applies for Homekit as that uses the same thread infrastructure

analog pulsar
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Any tips here? I'd rather not have to leave the main Home Hub Max unplugged. Maybe if there's a way to disable Thread on the further away one... Right now I have no Thread devices on that side of the house anyway.

hazy sand
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Google home hubs do not have trel

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That means that you need a solid thread mesh between them

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Otherwise packets going to your hub max get lost

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That’s why you had to unplug it in the first place

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If you had apple border routers they’d use trel and compensate for the gaps in your thread mesh using WiFi

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But in the absence of those you’ll need to unplug it or get you’ll need a bunch of mains powered devices

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(I think I was the one who helped you get the device working in the first place?)

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Right now even though they have the same name and same credentials you might as well have 2 separate thread meshes, and are randomly sending some packets to the wrong one

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(Thread uses normal ipv6, there’s no way to prefer a particular border router and there’s no awareness in thread on the lan side of the border routers about which router is best)

analog pulsar
# hazy sand That means that you need a solid thread mesh between them

They're maybe 25 feet apart, so I'd expect they can talk... Any idea what the distance is? But the Hub Max is 25-26 feet from the actual LED strip so I'm guessing it's connecting to that one...

I could move one of my mains devices I guess, or just try to find a Thread lightbulb that acts as a router.

Or can I use an ESPHome as a repeater? Is that a thing that exists yet? That would be the easiest.

hazy sand
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There’s no esphome otbr yet, you can compile otbr for some esp chips but there’s no streamline way yet.

analog pulsar
hazy sand
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Depending on how well your network is set up it might take a while to heal after you turn it off. Docker and supervisor in particular may take a while to expire stale routes.

analog pulsar
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This whole thing just reminds me of the classic XKCD comic. This experience is not better than what already exists haha.