#can't get onvif working in frigate

10 messages · Page 1 of 1 (latest)

eager sentinel
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Unable to get Onvif media profiles for camera: Amcrest_PTZ: Unknown error: Sender not Authorized. Invalid username or password! You still have 0 attempt(s).

Checked the password and account 100 times and tried changing password. It worked when I was on beta before latest release and now it won't work no matter what.

worldly kindle
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what type of camera? some cameras have separate onvif username/password settings

eager sentinel
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It's a amcrest ip5m-1040. It has some settings but they are all the same. I have setup a separate user with ptz access. I'm connecting with port 80.

worldly kindle
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Special characters in the password?

eager sentinel
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I did not. Upper lower and number. I even tried shortening it to minimum requirements. Also tried turning on anonymous login. Cannot figure it out.

worldly kindle
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so what is the frigate config?

eager sentinel
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Adding frigate config

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Error log when I open camera page

whole adder
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try adding ignore_time_mismatch: True to the onvif config. Like this:

onvif:
  host: 192.168.1.XXX
  port: 80
  user: admin
  password: SUPERSECRET
  ignore_time_mismatch: true
eager sentinel
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This cleaned up some of the errors but still getting the onvif profile error and not getting any controls on the frigate page for this camera.

I am seeing mismatch on the time stamps between my cameras. The one having the issue is actually correct. Need to see if NTP is getting blocked.

Unable to get Onvif media profiles for camera: Amcrest_PTZ: Unknown error: Sender not Authorized. Invalid username or password! You still have 0 attempt(s).