on this particular case i'ts an office

[ember gale]

Just so I can understand what do you want to achieve, can you, can you share your use case?

[olive mountain]

Sure, I think I can post a video let me check

Well, My father has a garage door at his office and the automation should send him a push notification asking if he wants to open it when he gets in the area

the thing is that the gps stops updating after a couple of hours and I don't know if he mayybe is closing the app

and if closing the app affects the gps updates how can we mantain in running in the background

[ember gale]

Ok, so my initial advice still makes sense, if you create a zone for your father's garage, iPhone can register for enter/exit events to this zone and provide more accurate results

[olive mountain]

even if the GPS on Home assistant stops updating?

[ember gale]

Yup, I don't know if there is another issue in your father's phone, but assuming the problem is only GPS, this zone event's are handled differently by iOS

[olive mountain]

I'm using the "person.father" enters "home"

[ember gale]

You can use this option to debug

[ember gale]

yeah ok, nevermind, my bad, you already have a zone

[olive mountain]

I thought you're talking about "when home people count" is not "0"

the other way around 😛

[olive mountain]

I didn't knew this local push on the internal server link

[ember gale]

haha no, you are doing it right.
If you open companion app settings >> location >> scroll down, do you see the home zone and the toggle saying it's enter/exit tracked?

[olive mountain]

but by external link he's using nabu casa so no options to tinker in there

[ember gale]

Ok good to know he is using Home Assistant Cloud, then it's easier to find a solution

[olive mountain]

I can see it on my phone, I'll have to check on his phone later

The thing is, the automation works

but I think he closes the app from time to time or something

I think he doesn't realize

and when he gets there again the notification doesn't arrive

[ember gale]

In theory iOS should still notify the App about zone changes, can you try to reproduce on your device? Like killing the app before you arrive for example?

This is very helpful to debug too: #1228323606941929533 message

[olive mountain]

boa ideia! 😛

didn't realize I could test it with mine

I'll go to the supermarket now and test it with the app closed

[ember gale]

Cool, let me know how it goes

[olive mountain]

brb

[olive mountain]

Well it works

So strange that my father’s phone don’t if he closes the app

So I just have to check if these options are active, right?

[ember gale]

Yes, it's a good start, also check permissions and everything else, if you dont have access to his phone often, take screenshots of everything in case we need to check later 😛

btw watchout for your location coordinates

[olive mountain]

damm... I'll have to move again 😛

thanks Bruno, I'll check his phone tomorrow

[olive mountain]

Hi Bruno sorry for the delay, just happen to have my father's phone at hand... You'll see, everything seems to be normal the only thing that is driving me nuts is this

As you see in the image I always set the tracking on iOS to "Always" instead of "While using", but every time I check the phone It switches to "While Using"

Just switched to "always" again and even the phone notified "HomeAssistant is actively using your location blah blah you want to continue to always share?" and clicked again in Always

everyting up to date (ios and HA helper app)

It has more to do with the phone I think

[ember gale]

Perhaps reinstall the app just to be sure

[olive mountain]

I'll try that, now I have to check android phones in here lol 😛

Let's see how this week goes

[olive mountain]

aaaand less than 3 hours later it stopped working again...