#Response sensitivity of Atom Echo
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i would enable debugging as per instructions here, to check the clarity and volume of audio as a 1st step to troubleshooting other than physical checks to make sure there is nothing blocking the holes etc https://www.home-assistant.io/voice_control/thirteen-usd-voice-remote/#tweaking-the-atom-echo-configuration
make sure after testing to remove from configuration.yaml to avoid creating unnecessary files.