#SkyConnect
1 messages · Page 1 of 1 (latest)
@deep storm let's move this conversation into a thread so that it doesn't clog up the main #thread-archived channel
Okay, I was going to say that....if I could be walked through ssh or whatever I am willing to try anything..I love to play and learn. side question are you just a user or are you involved with skyconnect or nabu casa
I'm all three 😄
Awesome, Well I love what you guys are doing and thank you for all the great work, Home assistant has been amazing for me and frustrating for my wife and kids while I figure everything out (i.e I set a automation that turns our bedroom lights to certain colors and brightness when the apple tv plays something, but she likes to read so every time a new youtube or video plays it automatically re sets lights to what I had LOL)
anyways I do have the ssh and web add on in my home assistant
Do you have the "Advanced SSH & Web Terminal" addon, or just the normal SSH addon?
advanced
Perfect. Log in with the addon, unplug the Skyconnect, plug it back in, and run dmesg. You'll see a lot of output but at the very end you should see something like this:
[1800137.882270] usb 1-1.2.4: USB disconnect, device number 5
[1800137.883043] cp210x ttyUSB0: cp210x converter now disconnected from ttyUSB0
[1800137.884054] cp210x 1-1.2.4:1.0: device disconnected
[1800139.042542] usb 1-1.2.4: new full-speed USB device number 6 using xhci_hcd
[1800139.150262] usb 1-1.2.4: New USB device found, idVendor=10c4, idProduct=ea60, bcdDevice= 1.00
[1800139.150296] usb 1-1.2.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[1800139.150315] usb 1-1.2.4: Product: SkyConnect v1.0
[1800139.150332] usb 1-1.2.4: Manufacturer: Nabu Casa
[1800139.150346] usb 1-1.2.4: SerialNumber: 1a9a97311641ed11994f85a7ccf2b06c
[1800139.155159] cp210x 1-1.2.4:1.0: cp210x converter detected
[1800139.162746] usb 1-1.2.4: cp210x converter now attached to ttyUSB0
unplug from pc or just extender or does it matter
Makes no difference, just the extender is fine
I will have my wife do It I am remote working through duckdns right now
Post a screenshot of what you see at the end of the log and I will take a look at it in a bit. Thanks!
Thanks! One last question: do you have a Windows or Mac computer you could plug it into? Your stick should be showing up as a SkyConnect, not as a generic serial device.
*your wife could plug it into 😂
I do have a windows
lol
She is editing right now when I get home I’m a half an hour I can plug it in
What do I need to do
I have already changed firmware from shipped to multipan back to zigbee only
If you plug it into a Windows computer, even without the correct drivers it will show up as a SkyConnect within Device Manager: https://i.imgur.com/w6gWnEG.png
Okay I will check
If you open up the "Other Devices" section and plug it in, you should see a new entry show up.
Okay will get back to you in a bit…if it doesn’t show up as sky connect should I try to do something?
If yours has the problem I suspect, it will not be named the SkyConnect but as the generic USB serial chip
Here’s an interesting one it shows up under ports but as silicon labs cp210x usb to uart bridge
Do you mind posting a screenshot?
And if possible, can you also upload a photo of the front and back of the device?
You can also message them to me directly, as you can then drag/drop the files instead of hosting them on Google Photos
hoping those photos came through, any ideas as to whats going on?
They did, thank you! So it looks like you may have received a slightly defective SkyConnect (everything works, it just isn't presenting itself as one). I'm going to talk to someone from the support team to see what the next steps are.
you are awesome, thank you!! if need be I can contact them, I have just had a hard time getting any contact info to them
Hey, @deep storm I direct messaged you here in Discord
Hello cogneato
sorry still learning, should have directed it at you, hello cogneato
do you want to continue in the DM? There should be some kind of notification in the top left of discord