if the browser is having an issue then | Home Assistant | Page 1

inland pulsar Jul 25, 2023, 3:34 PM

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checked just for you, and yeap, correct URL 🙂

forest perch Jul 25, 2023, 3:35 PM

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and you are unable to login? can you share a screenshot of the error?

inland pulsar Jul 25, 2023, 3:37 PM

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Just that there is nowhere to review the settings.

forest perch Jul 25, 2023, 3:38 PM

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do you have access to logcat?

inland pulsar Jul 25, 2023, 3:38 PM

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on android?

forest perch Jul 25, 2023, 3:39 PM

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yea we need to look at the on device logs to see waht hte issue is

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either using android studio or an app liek logcat reader

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both will require using USB on a computer to grant permission

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and this happens after entering username and password right?

inland pulsar Jul 25, 2023, 3:40 PM

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I'll check out...

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nope, before entering username and password

forest perch Jul 25, 2023, 3:42 PM

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ok

inland pulsar Jul 25, 2023, 3:51 PM

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so now I have access to logcat

forest perch Jul 25, 2023, 4:05 PM

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ok reproduce the issue and look at the logs

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look for a line taht has AuthenticationFragment

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that will print the actual error and possibly URL having the issue

inland pulsar Jul 25, 2023, 4:05 PM

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did it twice, homeassistant has 1035 hits ...

forest perch Jul 25, 2023, 4:06 PM

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looking for something that will look like either https://github.com/home-assistant/android/blob/a2f85ef47529dcdcb6aec72965c1236c3fe85b5f/app/src/main/java/io/homeassistant/companion/android/onboarding/authentication/AuthenticationFragment.kt#L89 or https://github.com/home-assistant/android/blob/a2f85ef47529dcdcb6aec72965c1236c3fe85b5f/app/src/main/java/io/homeassistant/companion/android/onboarding/authentication/AuthenticationFragment.kt#L116

inland pulsar Jul 25, 2023, 4:08 PM

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No hit for AuthenticationFragment and just Authentication seems to have nothing to do with this.

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so cleared cash and data, same result but will go through logcat again

forest perch Jul 25, 2023, 4:34 PM

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you may not be filtering correctly...if you see the pop-up you will 100% see the corresponding error message

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try searching by 403

inland pulsar Jul 25, 2023, 4:38 PM

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it popped up now, doesn't really say me much, I'm afraid.

forest perch Jul 25, 2023, 4:50 PM

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does it give a URL?

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did you check HA core logs to see if there is an error there?

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also anything special about your setup?

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are you by chance blocking an API call?

inland pulsar Jul 25, 2023, 5:08 PM

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it seems to find my installation (and it will show up on my screen)

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here are some line from the catlog I find strange (and hope I managed to mask all sensitive info"

forest perch Jul 25, 2023, 5:13 PM

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inland pulsar here are some line from the catlog I find strange (and hope I managed to mask a...

URL and GPS data is the sensitive data the app may print, you wont see GPS data as you did not get that far

inland pulsar Jul 25, 2023, 6:00 PM

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no trace in the HASS logs about this error...

no clue if this is related, since it seems to churn out errors in a remarkable speed. And no qlue what it is either, at least not yet...

📎 logcat_part_fich.txt 📎 errorlog_ha_fich.txt

forest perch Jul 25, 2023, 6:40 PM

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can you show more of the top logcat?

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also that URL looks off

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can you try manually entering the URL?

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192.168.1.1 doesnt seem valid

inland pulsar Jul 25, 2023, 7:05 PM

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no, 192.168.11.1 is not valid 😉

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How much more of the logcat?

forest perch Jul 25, 2023, 7:13 PM

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inland pulsar no, 192.168.11.1 is not valid 😉

your lgos show http://192.168.1.1:8123

forest perch Jul 25, 2023, 7:14 PM

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inland pulsar How much more of the logcat?

like a couple minutes of trying to select a URL and also entering manual URL

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its possible that discovery is not finding the right URL so you may need to use manual URL entry

inland pulsar Jul 25, 2023, 7:15 PM

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I changed my URL in the file.

And I have also tried to enter it manually, several times.

forest perch Jul 25, 2023, 7:16 PM

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keep in mind if you filter by homeassistant you may be removing other parts of the logs so its best to find the time of occurrence and then filter by there

inland pulsar Jul 25, 2023, 7:17 PM

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When I checked the mobile app integration it seems the last connection was quite a while ago and it showed "away", so deleted it but nope, didn't help

forest perch Jul 25, 2023, 7:18 PM

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inland pulsar When I checked the mobile app integration it seems the last connection was quite...

given this and you said you used to use the app can you try the start fresh steps? https://companion.home-assistant.io/docs/troubleshooting/faqs/#starting-fresh-with-the-android-app maybe there is some bad data restoring that we need to clear out

#if the browser is having an issue then